Hotjar Install vs Grapevine Post Purchase Survey

Based on the data on this page, Grapevine Post Purchase Survey is the stronger choice for most Shopify App Store merchants — 5.0★ vs Hotjar Install's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: Hotjar Install at Free trial available, Grapevine Post Purchase Survey at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Grapevine Post Purchase Survey has the larger user base (219 reviews vs 89), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Hotjar Install's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to Grapevine Post Purchase Survey; mid-market and enterprise merchants with specific feature requirements should evaluate both — Hotjar Install's 89-review base may include the workflow context that matches your specific use case better than Grapevine Post Purchase Survey's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Hotjar Install or Grapevine Post Purchase Survey cheaper?

Both Hotjar Install and Grapevine Post Purchase Survey offer paid plans only. Hotjar Install starts at Free trial available; Grapevine Post Purchase Survey starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Hotjar Install or Grapevine Post Purchase Survey?

Grapevine Post Purchase Survey has the higher average rating (5.0★ from 219 reviews) compared to Hotjar Install (4.3★ from 89 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Hotjar Install or Grapevine Post Purchase Survey?

Grapevine Post Purchase Survey holds the higher average rating (5.0★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Hotjar Install or Grapevine Post Purchase Survey?

Both apps are one-click installs from the Shopify App Store. Grapevine Post Purchase Survey has the deeper published review base (219 vs 89), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

Hotjar Install typically suits early-stage and growth-mode teams based on its published review base (89 reviews). Grapevine Post Purchase Survey typically suits early-stage and growth-mode teams based on its published review base (219 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.