Side-by-side comparison
All-in-one customer service platform designed for ecommerce - Live Chat, WhatsApp, Instagram and FB
| Metric | Shopify Flow | Qpien ‑ Helpdesk & Live Chat |
|---|---|---|
| Rating | 4.7 ★ | — |
| Total reviews | 16k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Pricing tiers | — | 3 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | 3 | — |
On the measured data here, Shopify Flow leads on more dimensions (2 vs 0). Pick Qpien if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Shopify Flow audit • Qpien ‑ Helpdesk & Live Chat audit
| Field | Shopify Flow | Qpien ‑ Helpdesk & Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 84/100 listing audit | 76/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Languages |
|---|
| 1 supported |
| 1 supported |
| Listed since | Sep 2017 | Dec 2022 |
|---|
| Listed |
|---|
None
| Keyword | Shopify Flow | Qpien ‑ Helpdesk & Live Chat |
|---|---|---|
| workflow automation | #1 | Not ranked |
| workflows | #1 | Not ranked |
| automation | #1 | Not ranked |
| live chat whatsapp | Not ranked | #6 |
| chat whatsapp instagram | Not ranked | #23 |
Not featured in any section recently.
No tracked changes.
| Signal | Shopify Flow | Qpien ‑ Helpdesk & Live Chat |
|---|---|---|
| Average rating | 4.7 ★ (16k) | — |
| Rating distribution | 585% 49% 33% 21% 12% | 5— 4— 3— 2— 1— |
Shopify Flow is cheaper to start with — it offers a free plan and Qpien ‑ Helpdesk & Live Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Shopify Flow holds the higher average rating (4.7★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Shopify Flow has more published reviews to read for user-reported install experience (15,513 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Shopify Flow has 15,513 published reviews; Qpien ‑ Helpdesk & Live Chat has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Shopify Flow and Qpien ‑ Helpdesk & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Qpien ‑ Helpdesk & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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