Firsthand Post Purchase Survey vs Zigpoll Customer Surveys

Side-by-side comparison

Firsthand Post Purchase Survey

5.0·1reviews

You shouldn't need a data scientist to make your post-purchase survey data actionable.

shopifyFree trial available

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New comparison

Zigpoll Customer Surveys

5.0·595reviews

Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.

shopifyFree plan available

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At a glance

9 metrics · ★ = leads on this metric

Feature comparison between Firsthand Post Purchase Survey and Zigpoll Customer Surveys
Metric	Firsthand Post Purchase Survey	Zigpoll Customer Surveys
Rating	5.0 ★	5.0 ★
Total reviews	1	★ 595
Free plan	Yes	Yes
Pricing	Free trial available	Free plan available
Pricing tiers	1 tier	★ 4 tiers
Listed features	5	5
Featured placements	—

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, Zigpoll Customer Surveys leads on more dimensions (4 vs 0). Pick Firsthand Post Purchase Survey if one of the points where it leads is what you need.

Where Zigpoll Customer Surveys leads

More published reviews: 595 vs 1.
Lists a free plan; Firsthand Post Purchase Survey doesn't.
Ranks higher in Survey: #3 vs #79 of 195.
Lists AI insights, Abandoned cart and Activity tracking (+26 more) in its marketplace category features; Firsthand Post Purchase Survey doesn't.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Firsthand Post Purchase Survey audit • Zigpoll Customer Surveys audit

1. Listing metadata

Field-level data

Field	Firsthand Post Purchase Survey	Zigpoll Customer Surveys
Tagline	“You shouldn't need a data scientist to make your post-purchase survey data actionable.”	“Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.”
Listing audit	85/100 listing audit	88/100 listing audit
Screenshots	7 images	8 images
Languages	English	English
Platforms	Shopify	Shopify
Developer	Pixel And Shelf

Languages	1 supported	1 supported

Listed since	Aug 2026	Apr 2019

Listed	August 25, 2026	April 23, 2019

6. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Firsthand Post Purchase Survey	Zigpoll Customer Surveys
survey	#67	#1
surveys	Not ranked	#1
feedback form	Not ranked	#1
purchase survey	#20	Not ranked
post-purchase surveys	#23	Not ranked

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Firsthand Post Purchase Survey	Zigpoll Customer Surveys
Average rating	5.0 ★ (1)	5.0 ★ (595)

5 latest reviews · each app

Firsthand Post Purchase Survey

Review text isn't collected for this app yet (1 reviews on the marketplace).

Zigpoll Customer Surveys

Aug 26, 2026
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Bionny · United States
Aug 26, 2026
NestGuard · Spain
Aug 26, 2026
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which w
Two Green Thumbs Miniature Garden Center · United States
Aug 24, 2026
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.
TENA US Store · United States
Aug 16, 2026
Lumi Beam · United Kingdom

Frequently asked

Common questions about this comparison

Is Firsthand Post Purchase Survey or Zigpoll Customer Surveys cheaper?

Zigpoll Customer Surveys is cheaper to start with — it offers a free plan and Firsthand Post Purchase Survey doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Which has better reviews, Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Firsthand Post Purchase Survey (5.0★, 1 reviews) and Zigpoll Customer Surveys (5.0★, 595 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

AppRanks cannot separate these two on rating — both sit at 5.0★. Zigpoll Customer Surveys does carry the larger published review base (595 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Zigpoll Customer Surveys has more published reviews to read for user-reported install experience (595 vs 1).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Firsthand Post Purchase Survey has 1 published reviews; Zigpoll Customer Surveys has 595 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Firsthand Post Purchase Survey and Zigpoll Customer Surveys?

Migration support varies by app and category. Firsthand Post Purchase Survey and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Firsthand Post Purchase Survey" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Firsthand Post Purchase Survey vs Zigpoll Customer Surveys

Firsthand Post Purchase Survey

Zigpoll Customer Surveys

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Firsthand Post Purchase Survey or Zigpoll Customer Surveys cheaper?

Which has better reviews, Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Should I choose Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Which is faster to set up, Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between Firsthand Post Purchase Survey and Zigpoll Customer Surveys?

Track these apps' keyword rankings and listing changes

More popular comparisons

Firsthand Post Purchase Survey vs Zigpoll Customer Surveys

Firsthand Post Purchase Survey

Zigpoll Customer Surveys

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Firsthand Post Purchase Survey or Zigpoll Customer Surveys cheaper?

Which has better reviews, Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Should I choose Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Which is faster to set up, Firsthand Post Purchase Survey or Zigpoll Customer Surveys?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between Firsthand Post Purchase Survey and Zigpoll Customer Surveys?

10. Other comparisons people make

vs Firsthand Post Purchase Survey

vs Zigpoll Customer Surveys

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