Side-by-side comparison · 24 data points
Know what your customers has to say regarding their experience and take data driven decisions.
| FeedbackBuddy Purchase Surveys | Zigpoll Customer Surveys | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Metric | FeedbackBuddy Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | 2 | ★ 523 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 13 new |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2021 | Apr 2019 |
Zigpoll Customer Surveys edges out FeedbackBuddy Purchase Surveys on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: FeedbackBuddy Purchase Surveys at Free plan available, Zigpoll Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Zigpoll Customer Surveys has the larger user base (523 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FeedbackBuddy Purchase Surveys's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Zigpoll Customer Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — FeedbackBuddy Purchase Surveys's 2-review base may include the workflow context that matches your specific use case better than Zigpoll Customer Surveys's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FeedbackBuddy Purchase Surveys audit • Zigpoll Customer Surveys audit
| Keyword | FeedbackBuddy Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| purchase survey | #23 | #9 |
| survey | #59 | #1 |
| product feedback | #57 | #3 |
| survey quiz | #81 | #3 |
Not featured in any section recently.
No tracked changes.
| Signal | FeedbackBuddy Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| Average rating | 4.7 ★ (2) | 5.0 ★ (523) |
| Rating distribution | 5— 4— 3— 2— 1— | 598% 41% 30% 20% 10% |
| Reviews · last 7 days | — | +3 |
| Reviews · last 30 days | — | +13 |
| Reviews · last 90 days | — | +45 |
No reviews yet.
Both FeedbackBuddy Purchase Surveys and Zigpoll Customer Surveys offer paid plans only. FeedbackBuddy Purchase Surveys starts at Free plan available; Zigpoll Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Zigpoll Customer Surveys has the higher average rating (5.0★ from 523 reviews) compared to FeedbackBuddy Purchase Surveys (4.7★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. FeedbackBuddy Purchase Surveys fits better if you prioritize broader integrations; Zigpoll Customer Surveys is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Zigpoll Customer Surveys has more onboarding documentation maturity (523 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FeedbackBuddy Purchase Surveys typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Zigpoll Customer Surveys aligns more with early-stage and growth-mode stores (523 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
This app has exactly what my company needed for a post-purchase questionnaire. There was functionality I needed, so I contacted support and they were able to add it in under a week. Great customer service and great app.
great survey app
Excellent customer support!
Very easy to set up and provides great insights. Would definitely recommend it!
Migration support varies by app and category. FeedbackBuddy Purchase Surveys and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FeedbackBuddy Purchase Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
