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1. Listing metadata
Field-level data| FAQify | StoreFAQ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| FAQify | StoreFAQ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | FAQify | StoreFAQ: Product FAQ Chatbot |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 27 | ★ 140 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 23 supported |
| Listed since | May 2021 | Jan 2024 |
StoreFAQ: Product FAQ Chatbot edges out FAQify on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: FAQify at Free plan available, StoreFAQ: Product FAQ Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. StoreFAQ: Product FAQ Chatbot has the larger user base (140 reviews vs 27), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FAQify's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to StoreFAQ: Product FAQ Chatbot; mid-market and enterprise merchants with specific feature requirements should evaluate both — FAQify's 27-review base may include the workflow context that matches your specific use case better than StoreFAQ: Product FAQ Chatbot's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FAQify audit • StoreFAQ: Product FAQ Chatbot audit
| Last updated | — | — |
|---|
| Keyword | FAQify | StoreFAQ |
|---|---|---|
| faq page | #21 | #4 |
| faq pages | #21 | #5 |
| faq chatbot | #135 | #1 |
| help center | #172 | #6 |
| ai faq bot | #217 | #4 |
Not featured in any section recently.
Both FAQify and StoreFAQ: Product FAQ Chatbot offer paid plans only. FAQify starts at Free plan available; StoreFAQ: Product FAQ Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
StoreFAQ: Product FAQ Chatbot has the higher average rating (4.9★ from 140 reviews) compared to FAQify (4.7★ from 27 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. FAQify fits better if you prioritize broader integrations; StoreFAQ: Product FAQ Chatbot is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. StoreFAQ: Product FAQ Chatbot has more onboarding documentation maturity (140 reviews vs 27), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FAQify typically suits early-stage and growth-mode stores based on its review-base composition (27 reviews). StoreFAQ: Product FAQ Chatbot aligns more with early-stage and growth-mode stores (140 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. FAQify and StoreFAQ: Product FAQ Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FAQify" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
