Side-by-side comparison · 24 data points
FAQ Widget, AI Schema, Customer Support Manager. For AI SEO success and Answer Engine Optimization.
| Knowbase Pro | Store FAQs | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Provide instant answers to customer questions and improve user experience.
| Metric | Knowbase Pro | Store FAQs :Support Automation |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 6 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 4 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2023 | Nov 2025 |
Based on the data on this page, Store FAQs :Support Automation is the stronger choice for most Shopify App Store merchants — 5.0★ vs Knowbase Pro's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Knowbase Pro at Free trial available, Store FAQs :Support Automation at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Store FAQs :Support Automation; mid-market and enterprise merchants with specific feature requirements should evaluate both — Knowbase Pro's 0-review base may include the workflow context that matches your specific use case better than Store FAQs :Support Automation's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Knowbase Pro audit • Store FAQs :Support Automation audit
| Keyword | Knowbase Pro | Store FAQs |
|---|---|---|
| faqs | Not ranked | #20 |
| faq chatbot | Not ranked | #109 |
| ai faq bot | Not ranked | #132 |
Both Knowbase Pro and Store FAQs :Support Automation offer paid plans only. Knowbase Pro starts at Free trial available; Store FAQs :Support Automation starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Store FAQs :Support Automation does carry the larger published review base (6 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Store FAQs :Support Automation has the deeper published review base (6 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Knowbase Pro typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Store FAQs :Support Automation typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Knowbase Pro and Store FAQs :Support Automation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Knowbase Pro" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
