Knowbase Pro is the #88 ranked faq app on Shopify, with a free plan available, as of Sep 7, 2026.
Knowbase Pro is a Shopify App Store app by Helvy, launched December 2023.
AppRanks data: Knowbase Pro ranks #88 in FAQ on Shopify App Store, placing it in the top 63% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Knowbase Pro is a newly-listed Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Helvy — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Knowbase Pro?
See Knowbase Pro's alternatives ranked by audit score, rating, and review velocity.
About Knowbase Pro
How Knowbase Pro works
Transform your store with modern, user-friendly FAQ pages that cater to all your customers' needs. Create product FAQs effortlessly and even showcase them on your shop's app. With our app, you have full control over customization, from adjusting fonts, and colors, to styles, ensuring your FAQ page aligns perfectly with your brand. Experience lightning loading times for your FAQs, guaranteeing that your customers get answers in the blink of an eye.
Screenshots
Key features
- Display FAQs on the home page or custom pages for maximum impact.
- Match your FAQs to your store's design and brand identity.
- Automatically generate and update FAQs for timely, relevant information.
- Improve search engine visibility with optimized FAQ content.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Accordion Content SectionsAdd accordion sections to organize content and improve user experience.common
- App BlocksIntegrate various app functionalities seamlessly into your store.
- Custom CampaignsCreate tailored marketing campaigns to engage your audience effectively.
- Custom CSS StylingApply custom CSS to personalize the look and feel of your store.common
- Custom Template CreationCreate and manage custom templates for your store's design.differentiator
- Custom URL ConfigurationSet up custom URLs for specific pages or products in your store.differentiator
- Desktop AccessAccess the platform seamlessly from your desktop device.
- FAQ PageCreate and manage FAQ pages to address common customer inquiries.table-stakes
- Font and Color CustomizationCustomize the font style and color to match your brand identity.common
- Mobile CompatibilityMake your store accessible on mobile devices for a wider audience.
- Online Store 2.0 SupportFully support all features of Online Store 2.0 for enhanced functionality.common
- Product Page ManagementCreate and manage individual product pages to enhance customer experience.common
- Rich Text EditorEdit and format text with a full-featured rich text editor.common
- Theme AppExtend your theme's functionality with specialized app integrations.
- Unlimited FAQsCreate an unlimited number of FAQs to address customer queries.differentiator
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.differentiator
Pricing plans
Unlimited5.99/month
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Category rankings
As of Sep 9, 2026- FAQ#88of 140Top 63%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Knowbase Pro doesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is Knowbase Pro?
Knowbase Pro is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2023. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Helvy.
Is Knowbase Pro free?
Knowbase Pro does not offer a permanent free plan on Shopify. Pricing starts at 5.99, and the listed tiers are Unlimited. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Knowbase Pro?
Knowbase Pro is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does Knowbase Pro rank on Shopify?
Knowbase Pro currently sits at position #88 in the FAQ category on Shopify. That places it in the top 63% of 140 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Knowbase Pro integrate with?
Knowbase Pro lists 6 integrations on its Shopify marketplace page. The most prominent are App Blocks, Desktop, FAQs Page, Mobile, Online Store 2.0, Theme app extension. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.