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Exportify vs LiveChat
Side-by-side comparison
At a glance
| Metric | Exportify: Custom Order Export | LiveChat: AI live chat by Text |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.4 ★ |
| Total reviews | ★ 59 | 49 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2016 | Nov 2017 |
AppRanks verdict
Generated from live data on this pageThe call
Exportify and LiveChat each lead on different measured dimensions — pick by the one that matters most to you.
Where Exportify leads
- Higher average rating: 4.8★ vs 4.4★.
Where LiveChat leads
- Ranks higher in Order: #62 vs #124 of 542.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Exportify: Custom Order Export audit • LiveChat: AI live chat by Text audit
1. Listing metadata
Field-level data| Field | Exportify | LiveChat |
|---|---|---|
| Tagline | ||
| Listing audit | 79/100 listing audit | 94/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Exportify
LiveChat
Paid plans
Basic
- Build up to 2 custom templates
- All Basic default templates
- All Shopify Order & Line Item fields
- Custom Attributes (order and line item)
- Excel, CSV, Delimited Text, XML
- Blank and fixed value columns
Standard
- Includes all Basic Plan features
- Build up to 10 custom templates
- Support-managed templates (optional)
- Calculated fields
- Metafields
- Order and Line Item filters
- Scheduled exports by FTP/SFTP
Advanced
- Includes all Standard Plan features
- Automatic exports per order to FTP/SFTP
- Build up to 15 custom templates
Starter
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
Team
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
Business
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
3. Features
As listed by each developerExportify
- Template builder: pick, rename and drag every order and line item column
- Excel, CSV, XML or delimited text, one row per order or per line item
- Custom attributes and line item properties detected and ready to export
- Scheduled exports delivered to your own SFTP or FTP server
- Per-order exports the moment an order is created or fulfilled
LiveChat
- AI Copilot assistant: Get instant AI-powered replies that speed up support.
- 200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
- Proactive customer engagement: Reach shoppers with timely deals and updates.
- Product recommendations: Suggest items that link directly to product pages.
- Checkout chat support: Assist buyers during checkout to reduce abandoned carts
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryChat0 shared · 39 total
Only in Exportify
None
Only in LiveChat
- Agent analytics
- AI chatbots
- Behavior tracking
- Callback
- Customer insights
- Email chat
- Encryption
- File upload
- Live chat
- Multi-language
- Push notifications
- Real-time translation
- SMS
- Social media
- Video calls
- Voice support
- Cart recovery
- Cross-sell
- Discounts
- FAQs
- Greetings
- Order updates
- Product recommendations
- Quick replies
- Review requests
- Send transcript
- Shipping alerts
- Surveys
- Upsell
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Emojis and stickers
- Tagging
- Welcome messages
Order tracking0 shared · 4 total
Only in Exportify
None
Only in LiveChat
- Custom tracking link
- Order lookup page
- Custom notifications
- Real-time notifications
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Exportify | LiveChat |
|---|---|---|
| help desk software | #98 | #71 |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsExportify · 8 changes
- Oct 29descriptionListing copy updated
- Sep 8descriptionListing copy updated
- Sep 7descriptionListing copy updated
- Sep 7descriptionListing copy updated
- Sep 7descriptionListing copy updated
- Sep 7descriptionListing copy updated
- Sep 7featuresFeatures list updated
- Sep 7descriptionListing copy updated
LiveChat · 3 changes
- Oct 21descriptionListing copy updated
- Sep 3descriptionListing copy updated
- Aug 20descriptionListing copy updated
8. App details
Long-form descriptionExportify
Exportify turns your orders into the file another system needs: accounting, a warehouse or 3PL, a production team, or your own spreadsheet. Build templates from every order and line item field, plus the custom attributes and line item properties Exportify detects on your orders. Choose Excel, CSV, XML or delimited text, one row per order or per line item. Export on demand, from selected orders, or on a schedule delivered to your SFTP or FTP server. Support builds complex layouts for you.
LiveChat
With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal.
Frequently asked
Common questions about this comparisonIs Exportify: Custom Order Export or LiveChat: AI live chat by Text cheaper?
Neither Exportify: Custom Order Export nor LiveChat: AI live chat by Text lists a free plan. Exportify: Custom Order Export lists no paid plan with a published price; LiveChat: AI live chat by Text lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Which has better reviews, Exportify: Custom Order Export or LiveChat: AI live chat by Text?
Exportify: Custom Order Export has the higher average rating (4.8★ from 59 reviews) compared to LiveChat: AI live chat by Text (4.4★ from 49 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Exportify: Custom Order Export or LiveChat: AI live chat by Text?
Exportify: Custom Order Export holds the higher average rating (4.8★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Exportify: Custom Order Export or LiveChat: AI live chat by Text?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Exportify: Custom Order Export has more published reviews to read for user-reported install experience (59 vs 49).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Exportify: Custom Order Export has 59 published reviews; LiveChat: AI live chat by Text has 49 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Exportify: Custom Order Export and LiveChat: AI live chat by Text?
Migration support varies by app and category. Exportify: Custom Order Export and LiveChat: AI live chat by Text both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiveChat: AI live chat by Text" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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