Side-by-side comparison · 24 data points
Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
| ExchangeIt Returns & Exchange | XCOTTON Post Purchase Guard | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Protect orders with better shipping protection, fast claims, flexible solutions that reduce losses
| Metric | ExchangeIt Returns & Exchange | XCOTTON Post Purchase Guard |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 94 | ★ 627 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | — |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2015 | Aug 2024 |
ExchangeIt Returns & Exchange and XCOTTON Post Purchase Guard are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: ExchangeIt Returns & Exchange at Free trial available, XCOTTON Post Purchase Guard at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
XCOTTON Post Purchase Guard has the larger user base (627 reviews vs 94), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ExchangeIt Returns & Exchange's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ExchangeIt Returns & Exchange audit • XCOTTON Post Purchase Guard audit
| Keyword | ExchangeIt Returns & Exchange | XCOTTON Post Purchase Guard |
|---|---|---|
| protection returns | #23 | #1 |
| returns and exchanges | #17 | #7 |
| returns and | #24 | #1 |
| and exchanges | #22 | #9 |
| returns | #18 | #13 |
Both ExchangeIt Returns & Exchange and XCOTTON Post Purchase Guard offer paid plans only. ExchangeIt Returns & Exchange starts at Free trial available; XCOTTON Post Purchase Guard starts at Free. Compare the per-tier features in the Pricing section above before committing.
ExchangeIt Returns & Exchange (4.9★, 94 reviews) and XCOTTON Post Purchase Guard (5.0★, 627 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
XCOTTON Post Purchase Guard holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. XCOTTON Post Purchase Guard has the deeper published review base (627 vs 94), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ExchangeIt Returns & Exchange typically suits early-stage and growth-mode teams based on its published review base (94 reviews). XCOTTON Post Purchase Guard typically suits early-stage and growth-mode teams based on its published review base (627 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ExchangeIt Returns & Exchange and XCOTTON Post Purchase Guard both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ExchangeIt Returns & Exchange" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
