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1. Listing metadata
Field-level data| Emotive | Klaviyo | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed |
| Emotive | Klaviyo | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Emotive: SMS Marketing | Klaviyo: Email Marketing & SMS |
|---|---|---|
| Rating | 3.6 ★ | ★ 4.7 ★ |
| Total reviews | 94 | ★ 3k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | — | 133 new |
| Languages | 1 supported | 10 supported |
| Listed since | May 2022 | Sep 2012 |
Based on the data on this page, Klaviyo: Email Marketing & SMS is the stronger choice for most Shopify App Store merchants — 4.7★ vs Emotive: SMS Marketing's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Emotive: SMS Marketing at Free to install, Klaviyo: Email Marketing & SMS at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Klaviyo: Email Marketing & SMS has the larger user base (2,964 reviews vs 94), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Emotive: SMS Marketing's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Klaviyo: Email Marketing & SMS; mid-market and enterprise merchants with specific feature requirements should evaluate both — Emotive: SMS Marketing's 94-review base may include the workflow context that matches your specific use case better than Klaviyo: Email Marketing & SMS's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Emotive: SMS Marketing audit • Klaviyo: Email Marketing & SMS audit
| Last updated | — | — |
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| Keyword | Emotive | Klaviyo |
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| #150 | #1 |
Not featured in any section recently.
| Signal | Emotive | Klaviyo |
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| Average rating | 3.6 ★ (94) | 4.7 ★ (3k) |
| Rating distribution | 5— 4— 3— 2— 1— | 590% 42% 30% 21% 17% |
| Reviews · last 7 days | — | +23 |
| Reviews · last 30 days | — | +133 |
| Reviews · last 90 days | — | +440 |
No reviews yet.
Both Emotive: SMS Marketing and Klaviyo: Email Marketing & SMS offer paid plans only. Emotive: SMS Marketing starts at Free to install; Klaviyo: Email Marketing & SMS starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Klaviyo: Email Marketing & SMS has the higher average rating (4.7★ from 2,964 reviews) compared to Emotive: SMS Marketing (3.6★ from 94 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Emotive: SMS Marketing fits better if you prioritize broader integrations; Klaviyo: Email Marketing & SMS is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Klaviyo: Email Marketing & SMS has more onboarding documentation maturity (2,964 reviews vs 94), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Emotive: SMS Marketing typically suits early-stage and growth-mode stores based on its review-base composition (94 reviews). Klaviyo: Email Marketing & SMS aligns more with early-stage and growth-mode stores (2,964 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Unfortunately, we can’t recommend Klaviyo for several reasons. Basically, you constantly get the impression that their only goal is to push customers into a higher plan and keep them there. 1. Many fake profiles are created that inflate the plan count. 2. Deleting profiles is very cumbersome—you have to create a segmen
Easy-to-use use
Migration support varies by app and category. Emotive: SMS Marketing and Klaviyo: Email Marketing & SMS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Emotive: SMS Marketing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
