Side-by-side comparison · 24 data points
Self-service return portal for your customers. Reduce support tickets and process returns faster.
| DSers | Crate ‑ Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | DSers: Dropship+AliExpress+AI | Crate ‑ Returns & Exchanges |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 5k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Review velocity (30d) | 88 new | — |
| Languages | 6 supported | 1 supported |
| Listed since | Oct 2018 | Dec 2025 |
Based on the data on this page, DSers: Dropship+AliExpress+AI is the stronger choice for most Shopify App Store merchants — 4.9★ vs Crate ‑ Returns & Exchanges's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: DSers: Dropship+AliExpress+AI at Free plan available, Crate ‑ Returns & Exchanges at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. DSers: Dropship+AliExpress+AI has the larger user base (5,049 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Crate ‑ Returns & Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to DSers: Dropship+AliExpress+AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Crate ‑ Returns & Exchanges's 0-review base may include the workflow context that matches your specific use case better than DSers: Dropship+AliExpress+AI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: DSers: Dropship+AliExpress+AI audit • Crate ‑ Returns & Exchanges audit
| Last updated | — | — |
|---|
| Keyword | DSers | Crate ‑ Returns & Exchanges |
|---|---|---|
| dropshipping | #4 | Not ranked |
| amazon dropshipping | #17 | Not ranked |
| form for dropshipping | #22 | Not ranked |
| instagram chat | Not ranked | #226 |
Not featured in any section recently.
No tracked changes.
| Signal | DSers | Crate ‑ Returns & Exchanges |
|---|---|---|
| Average rating | 4.9 ★ (5k) | 0.0 ★ (0) |
| Rating distribution | 598% 40% 30% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +23 | — |
| Reviews · last 30 days | +88 | — |
| Reviews · last 90 days | +362 | — |
Both DSers: Dropship+AliExpress+AI and Crate ‑ Returns & Exchanges offer paid plans only. DSers: Dropship+AliExpress+AI starts at Free plan available; Crate ‑ Returns & Exchanges starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. DSers: Dropship+AliExpress+AI fits better if you prioritize rating consistency; Crate ‑ Returns & Exchanges is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. DSers: Dropship+AliExpress+AI has more onboarding documentation maturity (5,049 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
DSers: Dropship+AliExpress+AI typically suits established stores with steady traffic based on its review-base composition (5,049 reviews). Crate ‑ Returns & Exchanges aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. DSers: Dropship+AliExpress+AI and Crate ‑ Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Crate ‑ Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Excellent support from Ashley! She was professional, patient, and very helpful. She understood my issue quickly and guided me until it was resolved. Thank you for your outstanding customer service!
fast help thank u vey much
Shout out to Chole was a big help. He helped me clarify inventory issues and took the time to do quite a bit of research for me Thank you Chole.
Luna was very helpful with answering my questions
Excellent customer support
No reviews yet.
