Side-by-side comparison · 24 data points
Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
| Delighted Post‑Delivery Survey | Gojiberry Survey & Feedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
| Metric | Delighted Post‑Delivery Survey | Gojiberry Survey & Feedback |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | 6 | ★ 32 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 6 supported |
| Listed since | Oct 2014 | Mar 2023 |
Gojiberry Survey & Feedback edges out Delighted Post‑Delivery Survey on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Delighted Post‑Delivery Survey at Free plan available, Gojiberry Survey & Feedback at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Gojiberry Survey & Feedback; mid-market and enterprise merchants with specific feature requirements should evaluate both — Delighted Post‑Delivery Survey's 6-review base may include the workflow context that matches your specific use case better than Gojiberry Survey & Feedback's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Delighted Post‑Delivery Survey audit • Gojiberry Survey & Feedback audit
| Listed |
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| Last updated | — | — |
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| Keyword | Delighted Post‑Delivery Survey | Gojiberry Survey & Feedback |
|---|---|---|
| survey | #482 | #16 |
| product feedback | #451 | #27 |
| survey quiz | #75 | #27 |
| feedback form | #238 | #29 |
No tracked changes.
Both Delighted Post‑Delivery Survey and Gojiberry Survey & Feedback offer paid plans only. Delighted Post‑Delivery Survey starts at Free plan available; Gojiberry Survey & Feedback starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Gojiberry Survey & Feedback has the higher average rating (5.0★ from 32 reviews) compared to Delighted Post‑Delivery Survey (4.8★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Gojiberry Survey & Feedback holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Gojiberry Survey & Feedback has the deeper published review base (32 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Delighted Post‑Delivery Survey typically suits early-stage and growth-mode teams based on its published review base (6 reviews). Gojiberry Survey & Feedback typically suits early-stage and growth-mode teams based on its published review base (32 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Delighted Post‑Delivery Survey and Gojiberry Survey & Feedback both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Delighted Post‑Delivery Survey" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
