StoreOps | Store Management vs Gladly

This app converts Shopify orders into tickets to help merchants manage operations more efficiently. Teams can organize tasks using boards, track progress, and handle order-related issues without switching tools. Automated workflows create and prioritize tickets based on order conditions, reducing manual work and improving internal coordination.

Gladly is an AI shopping assistant that helps shoppers find the right product, compare options, and check out without leaving the chat. Gladly remembers every conversation, so when a shopper asks about an order or comes back months later, it already knows what they bought and what they like. It connects to your Shopify catalog and orders, handles post-purchase questions like order status and returns, and brings in your team with full context when a person needs to step in.