Side-by-side comparison · 24 data points
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
| Helium Customer Fields | Webkul Multi User Account | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Let customers create groups & add members to share their shopping carts. Simplify the purchasing.
| Metric | Helium Customer Fields | Webkul Multi User Account |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 340 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Review velocity (30d) | 21 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2015 | Aug 2020 |
Based on the data on this page, Webkul Multi User Account is the stronger choice for most Shopify App Store merchants — 5.0★ vs Helium Customer Fields's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Helium Customer Fields at Free trial available, Webkul Multi User Account at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Helium Customer Fields has the larger user base (340 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Webkul Multi User Account's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Webkul Multi User Account; mid-market and enterprise merchants with specific feature requirements should evaluate both — Helium Customer Fields's 340-review base may include the workflow context that matches your specific use case better than Webkul Multi User Account's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Helium Customer Fields audit • Webkul Multi User Account audit
| Keyword | Helium Customer Fields | Webkul Multi User Account |
|---|---|---|
| forms | #16 | Not ranked |
| registration form | #17 | Not ranked |
| registration forms | #19 | Not ranked |
| order tracking | Not ranked | #225 |
| helpdesk software | Not ranked | #239 |
Not featured in any section recently.
No tracked changes.
| Signal | Helium Customer Fields | Webkul Multi User Account |
|---|---|---|
| Average rating | 4.5 ★ (340) | 5.0 ★ (1) |
| Rating distribution | 577% 47% 312% 20% 15% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +6 | — |
| Reviews · last 30 days | +21 | — |
| Reviews · last 90 days | +43 | — |
Both Helium Customer Fields and Webkul Multi User Account offer paid plans only. Helium Customer Fields starts at Free trial available; Webkul Multi User Account starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Webkul Multi User Account has the higher average rating (5.0★ from 1 reviews) compared to Helium Customer Fields (4.5★ from 340 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Webkul Multi User Account holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Helium Customer Fields has the deeper published review base (340 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Helium Customer Fields typically suits early-stage and growth-mode teams based on its published review base (340 reviews). Webkul Multi User Account typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Awesome support thanks Jakin !
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.
No reviews yet.
Migration support varies by app and category. Helium Customer Fields and Webkul Multi User Account both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Webkul Multi User Account" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
