Side-by-side comparison · 24 data points
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
| Helium Customer Fields | Hubble | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Helium Customer Fields | Hubble: Customer Accounts |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 297 | 6 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Review velocity (30d) | 21 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2015 | Nov 2024 |
Hubble: Customer Accounts edges out Helium Customer Fields on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Helium Customer Fields at Free trial available, Hubble: Customer Accounts at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Helium Customer Fields has the larger user base (297 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Hubble: Customer Accounts's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Hubble: Customer Accounts; mid-market and enterprise merchants with specific feature requirements should evaluate both — Helium Customer Fields's 297-review base may include the workflow context that matches your specific use case better than Hubble: Customer Accounts's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Helium Customer Fields audit • Hubble: Customer Accounts audit
| Keyword | Helium Customer Fields | Hubble |
|---|---|---|
| registration form | #10 | #26 |
| registration forms | #13 | #25 |
| customer service ai | #23 | #54 |
| customer support tool | #26 | #56 |
| customer engagement chatbot | #35 | #70 |
Not featured in any section recently.
| Signal | Helium Customer Fields | Hubble |
|---|---|---|
| Average rating | 4.7 ★ (297) | 5.0 ★ (6) |
| Rating distribution | 577% 47% 312% 20% 15% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +6 | — |
| Reviews · last 30 days | +21 | — |
| Reviews · last 90 days | +43 | — |
Both Helium Customer Fields and Hubble: Customer Accounts offer paid plans only. Helium Customer Fields starts at Free trial available; Hubble: Customer Accounts starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Hubble: Customer Accounts has the higher average rating (5.0★ from 6 reviews) compared to Helium Customer Fields (4.7★ from 297 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Helium Customer Fields fits better if you prioritize broader integrations; Hubble: Customer Accounts is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Helium Customer Fields has more onboarding documentation maturity (297 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Helium Customer Fields typically suits early-stage and growth-mode stores based on its review-base composition (297 reviews). Hubble: Customer Accounts aligns more with early-stage and growth-mode stores (6 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Awesome support thanks Jakin !
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.
No reviews yet.
Migration support varies by app and category. Helium Customer Fields and Hubble: Customer Accounts both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hubble: Customer Accounts" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
