Side-by-side comparison · 24 data points
Fully custom AI chatbot assistant to boost conversions, drive profit, and eliminate support tickets
| Conversagent AI Support & Chat | Dondy | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Conversagent AI Support & Chat | Dondy: WhatsApp Marketing+Chat |
|---|---|---|
| Rating | 4.8 ★ | 4.8 ★ |
| Total reviews | 38 | ★ 799 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Languages | 1 supported | 5 supported |
| Listed since | Jul 2023 | Mar 2023 |
Conversagent AI Support & Chat and Dondy: WhatsApp Marketing+Chat are evenly matched on rating (4.8★ vs 4.8★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Conversagent AI Support & Chat at Free trial available, Dondy: WhatsApp Marketing+Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Dondy: WhatsApp Marketing+Chat has the larger user base (799 reviews vs 38), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Conversagent AI Support & Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Conversagent AI Support & Chat audit • Dondy: WhatsApp Marketing+Chat audit
| Last updated | — | — |
|---|
| Keyword | Conversagent AI Support & Chat | Dondy |
|---|---|---|
| ai chat support | #7 | #34 |
| chat | #63 | #4 |
| chat channels | #50 | #20 |
| chat buttons | #73 | #13 |
| ai chatbot | #49 | #39 |
Not featured in any section recently.
Both Conversagent AI Support & Chat and Dondy: WhatsApp Marketing+Chat offer paid plans only. Conversagent AI Support & Chat starts at Free trial available; Dondy: WhatsApp Marketing+Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Conversagent AI Support & Chat (4.8★, 38 reviews) and Dondy: WhatsApp Marketing+Chat (4.8★, 799 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Conversagent AI Support & Chat fits better if you prioritize broader integrations; Dondy: WhatsApp Marketing+Chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Dondy: WhatsApp Marketing+Chat has more onboarding documentation maturity (799 reviews vs 38), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Conversagent AI Support & Chat typically suits early-stage and growth-mode stores based on its review-base composition (38 reviews). Dondy: WhatsApp Marketing+Chat aligns more with early-stage and growth-mode stores (799 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Conversagent AI Support & Chat and Dondy: WhatsApp Marketing+Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Conversagent AI Support & Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
