Side-by-side comparison · 24 data points
Track, prioritize, and resolve customer issues in real time with a dedicated complaint page.
| Complaint Guru | Judge.me Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Sell more with unlimited product reviews, UGC, star ratings, and testimonials
| Metric | Complaint Guru | Judge.me Product Reviews App |
|---|---|---|
| Rating | 3.6 ★ | ★ 5.0 ★ |
| Total reviews | 3 | ★ 41k |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 8 |
| Review velocity (30d) | — | 1446 new |
| Languages | 1 supported | 6 supported |
| Listed since | Sep 2024 | Jun 2015 |
Based on the data on this page, Judge.me Product Reviews App is the stronger choice for most Shopify App Store merchants — 5.0★ vs Complaint Guru's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Complaint Guru at Free trial available, Judge.me Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Judge.me Product Reviews App has the larger user base (41,288 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Complaint Guru's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Judge.me Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Complaint Guru's 3-review base may include the workflow context that matches your specific use case better than Judge.me Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Complaint Guru audit • Judge.me Product Reviews App audit
| Last updated | — | — |
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| Keyword | Complaint Guru | Judge.me Product Reviews App |
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| support | #15268 | #86 |
Not featured in any section recently.
| Signal | Complaint Guru | Judge.me Product Reviews App |
|---|---|---|
| Average rating | 3.6 ★ (3) | 5.0 ★ (41k) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 42% 30% 20% 11% |
| Reviews · last 7 days | — | +346 |
| Reviews · last 30 days | — | +1.4k |
| Reviews · last 90 days | — | +3.4k |
No reviews yet.
Both Complaint Guru and Judge.me Product Reviews App offer paid plans only. Complaint Guru starts at Free trial available; Judge.me Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Judge.me Product Reviews App has the higher average rating (5.0★ from 41,288 reviews) compared to Complaint Guru (3.6★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Complaint Guru fits better if you prioritize broader integrations; Judge.me Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Judge.me Product Reviews App has more onboarding documentation maturity (41,288 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Complaint Guru typically suits early-stage and growth-mode stores based on its review-base composition (3 reviews). Judge.me Product Reviews App aligns more with established stores with steady traffic (41,288 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
全て英語なので翻訳しながらの設定は大変でしたが、機能に満足しています。わからないことについて聞いたらすぐにお返事をいただけました。ありがとうございます。＜追記＞あまりにもサポートが素晴らしいので、星5にさせていただきました！
使いはじめてみたもの設定が多く謎に包まれていましたが、海外の方ですがスタッフ（Mohamedさん）が迅速にチャットで対応してくださいました！ その後少しわからない部分がありましたが、ほかのスタッフ（Jessさん）も迅速に対応いただいたので、★５をつけます。
They were able to fix a technical glitch and offer support to ensure reviews can be left on my website. Their quick resolution makes them very reliable and their team was extremely helpful! Highly recommend their app and customer service!
Ron is the best!
Van was incredibly responsive and helped me every step of the way. The entire experience was smooth, thoughtful, and professional. I really appreciated how helpful he was throughout the process. Highly recommend!
Migration support varies by app and category. Complaint Guru and Judge.me Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Complaint Guru" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
