Side-by-side comparison
Track, prioritize, and resolve customer issues in real time with a dedicated complaint page.
| Metric | Complaint Guru | Hosted Email |
|---|---|---|
| Rating | ★ 4.2 ★ | 4.1 ★ |
| Total reviews | 4 | ★ 31 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 3 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since |
Complaint Guru and Hosted Email each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Complaint Guru audit • Hosted Email audit
| Field | Complaint Guru | Hosted |
|---|---|---|
| Tagline | ||
| Listing audit | 75/100 listing audit | 78/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Sep 2024 |
| Jul 2020 |
| Listed |
|---|
| Keyword | Complaint Guru | Hosted |
|---|---|---|
| helpdesk | #122 | #109 |
Hosted Email is cheaper to start with — it offers a free plan and Complaint Guru doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Complaint Guru has the higher average rating (4.2★ from 4 reviews) compared to Hosted Email (4.1★ from 31 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Complaint Guru holds the higher average rating (4.2★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Hosted Email has more published reviews to read for user-reported install experience (31 vs 4).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Complaint Guru has 4 published reviews; Hosted Email has 31 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Complaint Guru and Hosted Email both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Complaint Guru" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.