Side-by-side comparison
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Metric | Chaty Chat Buttons & WhatsApp | Ultimo: AI Agent & Live Chat |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 332 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 |
On the measured data here, Chaty Chat Buttons & WhatsApp leads on more dimensions (3 vs 0). Pick Ultimo if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chaty Chat Buttons & WhatsApp audit • Ultimo: AI Agent & Live Chat audit
| Field | Chaty Chat Buttons & WhatsApp | Ultimo |
|---|---|---|
| Tagline | ||
| Listing audit | 88/100 listing audit | 56/100 listing audit |
| Screenshots | images | images |
| Languages | — | |
| Platforms | ||
| Developer |
| — |
| Languages | 1 supported | — |
|---|
| Listed since | Nov 2019 | — |
|---|
| Listed | — |
|---|
None
| Keyword | Chaty Chat Buttons & WhatsApp | Ultimo |
|---|---|---|
| messenger | #3 | #135 |
| customer inquiry chat | #1 | Not ranked |
| chat buttons | #1 | Not ranked |
| ai agent | Not ranked | #157 |
Not featured in any section recently.
| Signal | Chaty Chat Buttons & WhatsApp | Ultimo |
|---|---|---|
| Average rating | 4.9 ★ (332) | 5.0 ★ (1) |
simple and easy to use and not conflict with meta business suite
Review text isn't collected for this app yet (1 reviews on the marketplace).
Chaty Chat Buttons & WhatsApp is cheaper to start with — it offers a free plan and Ultimo: AI Agent & Live Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chaty Chat Buttons & WhatsApp (4.9★, 332 reviews) and Ultimo: AI Agent & Live Chat (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Ultimo: AI Agent & Live Chat holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chaty Chat Buttons & WhatsApp has more published reviews to read for user-reported install experience (332 vs 1).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chaty Chat Buttons & WhatsApp has 332 published reviews; Ultimo: AI Agent & Live Chat has 1 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chaty Chat Buttons & WhatsApp and Ultimo: AI Agent & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ultimo: AI Agent & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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