Side-by-side comparison · 24 data points
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Chaty Chat Buttons & WhatsApp | Prefixbox AI Search & Filter | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
AI search, AI chat, product filters & search bar to boost CR with smart product search & discovery
| Metric | Chaty Chat Buttons & WhatsApp | Prefixbox AI Search & Filter |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 306 | 59 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Review velocity (30d) | 5 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2019 | Dec 2023 |
Chaty Chat Buttons & WhatsApp and Prefixbox AI Search & Filter are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Chaty Chat Buttons & WhatsApp at Free plan available, Prefixbox AI Search & Filter at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Chaty Chat Buttons & WhatsApp has the larger user base (306 reviews vs 59), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Prefixbox AI Search & Filter's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chaty Chat Buttons & WhatsApp audit • Prefixbox AI Search & Filter audit
| Keyword | Chaty Chat Buttons & WhatsApp | Prefixbox AI Search & Filter |
|---|---|---|
| chat | #12 | #78 |
| ai chat support | #11 | #234 |
| ai chat | #238 | #22 |
| ai live chat | #36 | #239 |
| whatsapp ai agent | #37 | #240 |
Not featured in any section recently.
No tracked changes.
| Signal | Chaty Chat Buttons & WhatsApp | Prefixbox AI Search & Filter |
|---|---|---|
| Average rating | 4.9 ★ (306) | 5.0 ★ (59) |
| Rating distribution | 597% 42% 30% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +1 | — |
| Reviews · last 30 days | +5 | — |
| Reviews · last 90 days | +27 | — |
Both Chaty Chat Buttons & WhatsApp and Prefixbox AI Search & Filter offer paid plans only. Chaty Chat Buttons & WhatsApp starts at Free plan available; Prefixbox AI Search & Filter starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chaty Chat Buttons & WhatsApp (4.9★, 306 reviews) and Prefixbox AI Search & Filter (5.0★, 59 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Prefixbox AI Search & Filter holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chaty Chat Buttons & WhatsApp has the deeper published review base (306 vs 59), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chaty Chat Buttons & WhatsApp typically suits early-stage and growth-mode teams based on its published review base (306 reviews). Prefixbox AI Search & Filter typically suits early-stage and growth-mode teams based on its published review base (59 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
wonderful app and client service ! highly recommend
Customer service from Chaty has been absolutely amazing! Very helpful and make sure I have everything I need. We have WhatsApp, Email and Phone on our website and they have been very useful. I was a little annoyed when the cycle stopped mid month, but I've realised that is due to being on the free plan. (the amount of
me gusta
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Migration support varies by app and category. Chaty Chat Buttons & WhatsApp and Prefixbox AI Search & Filter both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Prefixbox AI Search & Filter" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
