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1. Listing metadata
Field-level data| Chatra | Pop Convert ‑ Pop Ups, Banners | |
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| Chatra | Pop Convert ‑ Pop Ups, Banners | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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Turn window-shoppers into lasting customers with Pop Convert - the All-in-One Popup App
| Metric | Chatra — Live Chat & Chatbot | Pop Convert ‑ Pop Ups, Banners |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.9 ★ |
| Total reviews | 299 | ★ 8.3k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | — | 35 new |
| Languages | 5 supported | 1 supported |
| Listed since | Oct 2015 | Feb 2021 |
Based on the data on this page, Pop Convert ‑ Pop Ups, Banners is the stronger choice for most Shopify App Store merchants — 4.9★ vs Chatra — Live Chat & Chatbot's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chatra — Live Chat & Chatbot at Free plan available, Pop Convert ‑ Pop Ups, Banners at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Pop Convert ‑ Pop Ups, Banners has the larger user base (8,305 reviews vs 299), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chatra — Live Chat & Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Pop Convert ‑ Pop Ups, Banners; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chatra — Live Chat & Chatbot's 299-review base may include the workflow context that matches your specific use case better than Pop Convert ‑ Pop Ups, Banners's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatra — Live Chat & Chatbot audit • Pop Convert ‑ Pop Ups, Banners audit
| Last updated | — | — |
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| Keyword | Chatra | Pop Convert ‑ Pop Ups, Banners |
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| email list with | Not ranked | #1 |
| your email list | Not ranked | #1 |
| pop-ups | Not ranked | #3 |
| live chat | #15 | Not ranked |
| automated customer support | #18 | Not ranked |
Not featured in any section recently.
| Signal | Chatra | Pop Convert ‑ Pop Ups, Banners |
|---|---|---|
| Average rating | 4.6 ★ (299) | 4.9 ★ (8.3k) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 42% 31% 20% 11% |
| Reviews · last 7 days | — | +9 |
| Reviews · last 30 days | — | +35 |
| Reviews · last 90 days | — | +163 |
No reviews yet.
Both Chatra — Live Chat & Chatbot and Pop Convert ‑ Pop Ups, Banners offer paid plans only. Chatra — Live Chat & Chatbot starts at Free plan available; Pop Convert ‑ Pop Ups, Banners starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Pop Convert ‑ Pop Ups, Banners has the higher average rating (4.9★ from 8,305 reviews) compared to Chatra — Live Chat & Chatbot (4.6★ from 299 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatra — Live Chat & Chatbot fits better if you prioritize broader integrations; Pop Convert ‑ Pop Ups, Banners is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Pop Convert ‑ Pop Ups, Banners has more onboarding documentation maturity (8,305 reviews vs 299), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Awesome add on app for your Shopify store! Streamlined and user friendly with great customer service.
Really great for when your just starting out as the app offers several features which would be much more expensive if using seperately on different apps. Very good customer service and Judith on the team has been very helpful
great experience
Chatra — Live Chat & Chatbot typically suits early-stage and growth-mode stores based on its review-base composition (299 reviews). Pop Convert ‑ Pop Ups, Banners aligns more with established stores with steady traffic (8,305 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatra — Live Chat & Chatbot and Pop Convert ‑ Pop Ups, Banners both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatra — Live Chat & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
