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1. Listing metadata
Field-level data| Chatra | DSers | |
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| Screenshots | images | images |
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| Developer |
| Chatra | DSers | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer |
| Metric | Chatra — Live Chat & Chatbot | DSers: Dropship+AliExpress+AI |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.9 ★ |
| Total reviews | 299 | ★ 5.2k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Review velocity (30d) | — | 84 new |
| Languages | 5 supported | 6 supported |
| Listed since | Oct 2015 | Oct 2018 |
Based on the data on this page, DSers: Dropship+AliExpress+AI is the stronger choice for most Shopify App Store merchants — 4.9★ vs Chatra — Live Chat & Chatbot's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chatra — Live Chat & Chatbot at Free plan available, DSers: Dropship+AliExpress+AI at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. DSers: Dropship+AliExpress+AI has the larger user base (5,181 reviews vs 299), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chatra — Live Chat & Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to DSers: Dropship+AliExpress+AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chatra — Live Chat & Chatbot's 299-review base may include the workflow context that matches your specific use case better than DSers: Dropship+AliExpress+AI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatra — Live Chat & Chatbot audit • DSers: Dropship+AliExpress+AI audit
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| Last updated | — | — |
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| Keyword | Chatra | DSers |
|---|---|---|
| chatbot ai | #89 | #150 |
| ai live chat | #52 | #239 |
| ai support chatbot | #111 | #185 |
| ai chat support | #150 | #199 |
| ai chatbot for sales | #143 | #211 |
Not featured in any section recently.
| Signal | Chatra | DSers |
|---|---|---|
| Average rating | 4.6 ★ (299) | 4.9 ★ (5.2k) |
| Rating distribution | 5— 4— 3— 2— 1— | 598% 40% 30% 20% 11% |
| Reviews · last 7 days | — | +20 |
| Reviews · last 30 days | — | +84 |
| Reviews · last 90 days | — | +358 |
No reviews yet.
Both Chatra — Live Chat & Chatbot and DSers: Dropship+AliExpress+AI offer paid plans only. Chatra — Live Chat & Chatbot starts at Free plan available; DSers: Dropship+AliExpress+AI starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
DSers: Dropship+AliExpress+AI has the higher average rating (4.9★ from 5,181 reviews) compared to Chatra — Live Chat & Chatbot (4.6★ from 299 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatra — Live Chat & Chatbot fits better if you prioritize broader integrations; DSers: Dropship+AliExpress+AI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. DSers: Dropship+AliExpress+AI has more onboarding documentation maturity (5,181 reviews vs 299), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatra — Live Chat & Chatbot typically suits early-stage and growth-mode stores based on its review-base composition (299 reviews). DSers: Dropship+AliExpress+AI aligns more with established stores with steady traffic (5,181 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
I am new to drop shipping and after multiple attempts on my own I had great assistance from beginning to end with their customer service. We are back in business. Thank you Sia. ATT. MTN
very good
David resolved the password issues I had with DSers quickly. I received a wonderful customer service from your rep. I am indeed very grateful.
best app for dropshipping
Colleen was able to resolve my order issue quickly. Customer support is always efficient.
Migration support varies by app and category. Chatra — Live Chat & Chatbot and DSers: Dropship+AliExpress+AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatra — Live Chat & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
