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1. Listing metadata
Field-level data| Chatifai AI Chatbot & Support | SC | |
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| Listed |
| Chatifai AI Chatbot & Support | SC | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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Turn visitors into buyers with Chatifai AI Livechat
| Metric | Chatifai AI Chatbot & Support | SC : AI Chatbot + Live Chat |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 36 | 1 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | From $19.99/month |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 8 supported | 1 supported |
| Listed since | Apr 2026 | Jan 2026 |
Chatifai AI Chatbot & Support and SC : AI Chatbot + Live Chat are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Chatifai AI Chatbot & Support offers a free tier (Free plan available) while SC : AI Chatbot + Live Chat starts at From $19.99/month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatifai AI Chatbot & Support audit • SC : AI Chatbot + Live Chat audit
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| Keyword | Chatifai AI Chatbot & Support | SC |
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| customer support automation | #39 | #29 |
| automated customer support | #88 | #71 |
| chatbot | #19 | #198 |
| ai chatbot | #17 | #223 |
| livechat | #21 | #223 |
No tracked changes.
Chatifai AI Chatbot & Support is the cheaper option — it offers a free plan (Free plan available). SC : AI Chatbot + Live Chat starts at From $19.99/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
Chatifai AI Chatbot & Support (5.0★, 36 reviews) and SC : AI Chatbot + Live Chat (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Chatifai AI Chatbot & Support does carry the larger published review base (36 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chatifai AI Chatbot & Support has the deeper published review base (36 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatifai AI Chatbot & Support typically suits early-stage and growth-mode teams based on its published review base (36 reviews). SC : AI Chatbot + Live Chat typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatifai AI Chatbot & Support and SC : AI Chatbot + Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SC : AI Chatbot + Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
