Side-by-side comparison · 24 data points
Turn visitors into buyers with Chatifai AI Livechat
| Chatifai AI Chatbot & Support | Madcrow | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Chatifai AI Chatbot & Support | Madcrow: AI Chat & Support |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 36 | 0 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | From $14.99/month |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 3 | ★ 4 |
| Languages | 8 supported | 1 supported |
| Listed since | Apr 2026 | May 2026 |
Based on the data on this page, Chatifai AI Chatbot & Support is the stronger choice for most Shopify App Store merchants — 5.0★ vs Madcrow: AI Chat & Support's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Chatifai AI Chatbot & Support offers a free tier (Free plan available) while Madcrow: AI Chat & Support starts at From $14.99/month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Chatifai AI Chatbot & Support; mid-market and enterprise merchants with specific feature requirements should evaluate both — Madcrow: AI Chat & Support's 0-review base may include the workflow context that matches your specific use case better than Chatifai AI Chatbot & Support's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatifai AI Chatbot & Support audit • Madcrow: AI Chat & Support audit
| Last updated | — | — |
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| Keyword | Chatifai AI Chatbot & Support | Madcrow |
|---|---|---|
| ai chat support | #18 | #5 |
| chat support | #167 | #88 |
| ai chat | #38 | #239 |
No tracked changes.
Chatifai AI Chatbot & Support is the cheaper option — it offers a free plan (Free plan available). Madcrow: AI Chat & Support starts at From $14.99/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Chatifai AI Chatbot & Support does carry the larger published review base (36 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chatifai AI Chatbot & Support has the deeper published review base (36 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatifai AI Chatbot & Support typically suits early-stage and growth-mode teams based on its published review base (36 reviews). Madcrow: AI Chat & Support typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatifai AI Chatbot & Support and Madcrow: AI Chat & Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Madcrow: AI Chat & Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
