Side-by-side comparison · 24 data points
AI assistant trained on your store. It answers shopper questions 24/7 so visitors buy, not bounce.
| ChatBuster AI Live Chatbot | HelpLab FAQ Page, Product FAQs | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Easily create FAQ page for your store or products to reduce your customer service time & usefulness.
| Metric | ChatBuster AI Live Chatbot | HelpLab FAQ Page, Product FAQs |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 2 | ★ 223 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | Mar 2020 |
ChatBuster AI Live Chatbot and HelpLab FAQ Page, Product FAQs are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: ChatBuster AI Live Chatbot at Free plan available, HelpLab FAQ Page, Product FAQs at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
HelpLab FAQ Page, Product FAQs has the larger user base (223 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ChatBuster AI Live Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ChatBuster AI Live Chatbot audit • HelpLab FAQ Page, Product FAQs audit
| Keyword | ChatBuster AI Live Chatbot | HelpLab FAQ Page, Product FAQs |
|---|---|---|
| faq chatbot | #601 | #14 |
| help desk | #240 | #76 |
No tracked changes.
Both ChatBuster AI Live Chatbot and HelpLab FAQ Page, Product FAQs offer paid plans only. ChatBuster AI Live Chatbot starts at Free plan available; HelpLab FAQ Page, Product FAQs starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
ChatBuster AI Live Chatbot (5.0★, 2 reviews) and HelpLab FAQ Page, Product FAQs (5.0★, 223 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. HelpLab FAQ Page, Product FAQs does carry the larger published review base (223 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. HelpLab FAQ Page, Product FAQs has the deeper published review base (223 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ChatBuster AI Live Chatbot typically suits early-stage and growth-mode teams based on its published review base (2 reviews). HelpLab FAQ Page, Product FAQs typically suits early-stage and growth-mode teams based on its published review base (223 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ChatBuster AI Live Chatbot and HelpLab FAQ Page, Product FAQs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ChatBuster AI Live Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
