Side-by-side comparison · 24 data points
| Chat ON Desk | Pop Convert ‑ Pop Ups, Banners | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Turn window-shoppers into lasting customers with Pop Convert - the All-in-One Popup App
| Metric | Chat ON Desk | Pop Convert ‑ Pop Ups, Banners |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 4 | ★ 8.3k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | — | 38 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2024 | Feb 2021 |
Chat ON Desk and Pop Convert ‑ Pop Ups, Banners are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Chat ON Desk at Free to install, Pop Convert ‑ Pop Ups, Banners at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Pop Convert ‑ Pop Ups, Banners has the larger user base (8,272 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chat ON Desk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chat ON Desk audit • Pop Convert ‑ Pop Ups, Banners audit
| Keyword | Chat ON Desk | Pop Convert ‑ Pop Ups, Banners |
|---|---|---|
| email list with | Not ranked | #1 |
| your email list | Not ranked | #1 |
| pop up | Not ranked | #3 |
| help desk software | #17 | Not ranked |
| otp login | #18 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | Chat ON Desk | Pop Convert ‑ Pop Ups, Banners |
|---|---|---|
| Average rating | 5.0 ★ (4) | 4.9 ★ (8.3k) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 42% 30% 20% 11% |
| Reviews · last 7 days | — | +8 |
| Reviews · last 30 days | — | +38 |
| Reviews · last 90 days | — | +152 |
No reviews yet.
Both Chat ON Desk and Pop Convert ‑ Pop Ups, Banners offer paid plans only. Chat ON Desk starts at Free to install; Pop Convert ‑ Pop Ups, Banners starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chat ON Desk (5.0★, 4 reviews) and Pop Convert ‑ Pop Ups, Banners (4.9★, 8,272 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Chat ON Desk fits better if you prioritize rating consistency; Pop Convert ‑ Pop Ups, Banners is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Pop Convert ‑ Pop Ups, Banners has more onboarding documentation maturity (8,272 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chat ON Desk typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Pop Convert ‑ Pop Ups, Banners aligns more with established stores with steady traffic (8,272 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Really everything you need in a pop up app. The assistance team is fast to answer if you ever need anything.
Prompt Customer Service - have had this downloaded for months and has been incredibly helpful in additional purchases and signing up customers for accounts
Satisfied so far, i like the customization options on the pop up wheel and easy to set up
Judith is not only an amazing technical support representative who has solved my problems not just once, but many times—this applies to the entire team. You never have to wait more than a few seconds to get someone online, and they're always ready to help. I've never experienced customer support like this before.
This is the app I wish I'd known about from day one. It's robust, incredibly easy to use, and the customer service is absolutely excellent. What really stands out is the customer service. They're responsive, helpful, and genuinely invested in helping you succeed. I'm excited to dive deeper into all the features so I ca
Migration support varies by app and category. Chat ON Desk and Pop Convert ‑ Pop Ups, Banners both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chat ON Desk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
