Side-by-side comparison · 24 data points
Connect with your visitors instantly with our live chat software.
| Charla Live Chat | Moose WhatsApp Chat Button | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes.
| Metric | Charla Live Chat | Moose WhatsApp Chat Button |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 3 | ★ 162 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 2 tiers | — |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2023 | May 2025 |
Charla Live Chat and Moose WhatsApp Chat Button are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Charla Live Chat at Free plan available, Moose WhatsApp Chat Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Moose WhatsApp Chat Button has the larger user base (162 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Charla Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Charla Live Chat audit • Moose WhatsApp Chat Button audit
| Keyword | Charla Live Chat | Moose WhatsApp Chat Button |
|---|---|---|
| whatsapp chat | Not ranked | #1 |
| chat button | Not ranked | #1 |
| whatsapp chat button | Not ranked | #1 |
| ai live chat | #100 | Not ranked |
| live chat app | #123 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | Charla Live Chat | Moose WhatsApp Chat Button |
|---|---|---|
| Average rating | 5.0 ★ (3) | 5.0 ★ (162) |
| Rating distribution | 5— 4— 3— 2— 1— | 5100% 40% 30% 20% 10% |
No reviews yet.
Both Charla Live Chat and Moose WhatsApp Chat Button offer paid plans only. Charla Live Chat starts at Free plan available; Moose WhatsApp Chat Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Charla Live Chat (5.0★, 3 reviews) and Moose WhatsApp Chat Button (5.0★, 162 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Moose WhatsApp Chat Button does carry the larger published review base (162 vs 3). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Moose WhatsApp Chat Button has the deeper published review base (162 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Charla Live Chat typically suits early-stage and growth-mode teams based on its published review base (3 reviews). Moose WhatsApp Chat Button typically suits early-stage and growth-mode teams based on its published review base (162 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
感谢Mabel的服务
Mabel was of great and prompt support. Thank you
Мейбъл много съм доволна от нея. Реагира бързо , комуникира умно и винаги готова да помогне . благодаря
Se potessi dare più di 5 stelle lo farei senza pensarci due volte! Thomas e Mabel sono stati fantastici nell'assistermi rispondendo con estrema gentilezza, pazienza e professionalità ad ogni mia domanda. Felicissima di aver scaricato questa App, continuerò ad usarla con piacere, sia per la sua semplicità e intuitività
Mabel was amazing and helped me ! She has great initiative.
Migration support varies by app and category. Charla Live Chat and Moose WhatsApp Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Charla Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
