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1. Listing metadata
Field-level data| CK | LiveChat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| CK | LiveChat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | CK: Abandoned cart on WhatsApp | LiveChat: AI live chat by Text |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.4 ★ |
| Total reviews | ★ 297 | 49 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 5 | — |
| Languages | 27 supported | 1 supported |
| Listed since | Jun 2020 | Nov 2017 |
Based on the data on this page, CK: Abandoned cart on WhatsApp is the stronger choice for most Shopify App Store merchants — 5.0★ vs LiveChat: AI live chat by Text's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: CK: Abandoned cart on WhatsApp at Free plan available, LiveChat: AI live chat by Text at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
CK: Abandoned cart on WhatsApp has the larger user base (297 reviews vs 49), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LiveChat: AI live chat by Text's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to CK: Abandoned cart on WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — LiveChat: AI live chat by Text's 49-review base may include the workflow context that matches your specific use case better than CK: Abandoned cart on WhatsApp's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: CK: Abandoned cart on WhatsApp audit • LiveChat: AI live chat by Text audit
| Last updated | — | — |
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| Keyword | CK | LiveChat |
|---|---|---|
| livechat | #52 | #11 |
| live chat | #51 | #10 |
| chat | #19 | #92 |
| chat buttons | #16 | #98 |
| chat channels | #22 | #109 |
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Both CK: Abandoned cart on WhatsApp and LiveChat: AI live chat by Text offer paid plans only. CK: Abandoned cart on WhatsApp starts at Free plan available; LiveChat: AI live chat by Text starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
CK: Abandoned cart on WhatsApp has the higher average rating (5.0★ from 297 reviews) compared to LiveChat: AI live chat by Text (4.4★ from 49 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
CK: Abandoned cart on WhatsApp holds the higher average rating (5.0★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. CK: Abandoned cart on WhatsApp has the deeper published review base (297 vs 49), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
CK: Abandoned cart on WhatsApp typically suits early-stage and growth-mode teams based on its published review base (297 reviews). LiveChat: AI live chat by Text typically suits early-stage and growth-mode teams based on its published review base (49 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. CK: Abandoned cart on WhatsApp and LiveChat: AI live chat by Text both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiveChat: AI live chat by Text" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
