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1. Listing metadata
Field-level data| CK | Richpanel | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| CK | Richpanel | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | CK: Abandoned cart on WhatsApp | Richpanel: AI Customer Support |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | ★ 298 | 129 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 4 | — |
| Languages | 27 supported | 1 supported |
| Listed since | Jun 2020 | Nov 2019 |
CK: Abandoned cart on WhatsApp edges out Richpanel: AI Customer Support on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: CK: Abandoned cart on WhatsApp at Free plan available, Richpanel: AI Customer Support at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. CK: Abandoned cart on WhatsApp has the larger user base (298 reviews vs 129), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Richpanel: AI Customer Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to CK: Abandoned cart on WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — Richpanel: AI Customer Support's 129-review base may include the workflow context that matches your specific use case better than CK: Abandoned cart on WhatsApp's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: CK: Abandoned cart on WhatsApp audit • Richpanel: AI Customer Support audit
| Last updated | — | — |
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| Keyword | CK | Richpanel |
|---|---|---|
| chat buttons | #16 | #69 |
| chat | #20 | #74 |
| live chat | #39 | #99 |
| livechat | #53 | #102 |
Not featured in any section recently.
Both CK: Abandoned cart on WhatsApp and Richpanel: AI Customer Support offer paid plans only. CK: Abandoned cart on WhatsApp starts at Free plan available; Richpanel: AI Customer Support starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
CK: Abandoned cart on WhatsApp has the higher average rating (5.0★ from 298 reviews) compared to Richpanel: AI Customer Support (4.8★ from 129 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. CK: Abandoned cart on WhatsApp fits better if you prioritize rating consistency; Richpanel: AI Customer Support is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. CK: Abandoned cart on WhatsApp has more onboarding documentation maturity (298 reviews vs 129), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
CK: Abandoned cart on WhatsApp typically suits early-stage and growth-mode stores based on its review-base composition (298 reviews). Richpanel: AI Customer Support aligns more with early-stage and growth-mode stores (129 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. CK: Abandoned cart on WhatsApp and Richpanel: AI Customer Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Richpanel: AI Customer Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
