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1. Listing metadata
Field-level data| CK | Convi | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| CK | Convi | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | CK: Abandoned cart on WhatsApp | Convi: AI Helpdesk & Chatbot |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 297 | 13 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 5 | — |
| Review velocity (30d) | — | 0 new |
| Languages | 27 supported | 8 supported |
| Listed since | Jun 2020 | Jun 2025 |
CK: Abandoned cart on WhatsApp and Convi: AI Helpdesk & Chatbot are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: CK: Abandoned cart on WhatsApp at Free plan available, Convi: AI Helpdesk & Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
CK: Abandoned cart on WhatsApp has the larger user base (297 reviews vs 13), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Convi: AI Helpdesk & Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: CK: Abandoned cart on WhatsApp audit • Convi: AI Helpdesk & Chatbot audit
| Listed |
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| Last updated | — | — |
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| Keyword | CK | Convi |
|---|---|---|
| whatsapp ai agent | #13 | #31 |
| chat channels | #22 | #47 |
| live chat | #44 | #25 |
| chat buttons | #16 | #79 |
| whatsapp agent | #13 | #104 |
Not featured in any section recently.
| Signal | CK | Convi |
|---|---|---|
| Average rating | 5.0 ★ (297) | 5.0 ★ (13) |
| Rating distribution | 5— 4— 3— 2— 1— | 591% 40% 30% 20% 19% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +1 |
No reviews yet.
Both CK: Abandoned cart on WhatsApp and Convi: AI Helpdesk & Chatbot offer paid plans only. CK: Abandoned cart on WhatsApp starts at Free plan available; Convi: AI Helpdesk & Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
CK: Abandoned cart on WhatsApp (5.0★, 297 reviews) and Convi: AI Helpdesk & Chatbot (5.0★, 13 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. CK: Abandoned cart on WhatsApp does carry the larger published review base (297 vs 13). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. CK: Abandoned cart on WhatsApp has the deeper published review base (297 vs 13), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
CK: Abandoned cart on WhatsApp typically suits early-stage and growth-mode teams based on its published review base (297 reviews). Convi: AI Helpdesk & Chatbot typically suits early-stage and growth-mode teams based on its published review base (13 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Excellent!!!!
Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service! Thanks!!
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year
Me han ayudado en todo, ha sido una atención excelente y rápida, Muchas Gracias!!!!
Migration support varies by app and category. CK: Abandoned cart on WhatsApp and Convi: AI Helpdesk & Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Convi: AI Helpdesk & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
