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1. Listing metadata
Field-level data| Cart Spy | AI Personalisation & Upsell | |
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| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed | ||
| Last updated | — | — |
| Cart Spy | AI Personalisation & Upsell | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Cooee reads each visitor's buying intent in realtime & personalises their journey, homepage to cart
| Metric | Cart Spy: Live Carts & Replays | AI Personalisation & Upsell |
|---|---|---|
| Rating | 1.0 ★ | ★ 4.9 ★ |
| Total reviews | 1 | ★ 70 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 3 | ★ 4 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | Jul 2022 |
Based on the data on this page, AI Personalisation & Upsell is the stronger choice for most Shopify App Store merchants — 4.9★ vs Cart Spy: Live Carts & Replays's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Cart Spy: Live Carts & Replays at Free plan available, AI Personalisation & Upsell at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to AI Personalisation & Upsell; mid-market and enterprise merchants with specific feature requirements should evaluate both — Cart Spy: Live Carts & Replays's 1-review base may include the workflow context that matches your specific use case better than AI Personalisation & Upsell's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Cart Spy: Live Carts & Replays audit • AI Personalisation & Upsell audit
| Keyword | Cart Spy | AI Personalisation & Upsell |
|---|---|---|
| replays | #13 | Not ranked |
| customer engagement chatbot | Not ranked | #24 |
| upsell quiz | Not ranked | #87 |
| ai helpdesk software | Not ranked | #142 |
Both Cart Spy: Live Carts & Replays and AI Personalisation & Upsell offer paid plans only. Cart Spy: Live Carts & Replays starts at Free plan available; AI Personalisation & Upsell starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
AI Personalisation & Upsell has the higher average rating (4.9★ from 70 reviews) compared to Cart Spy: Live Carts & Replays (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
AI Personalisation & Upsell holds the higher average rating (4.9★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AI Personalisation & Upsell has the deeper published review base (70 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Cart Spy: Live Carts & Replays typically suits early-stage and growth-mode teams based on its published review base (1 reviews). AI Personalisation & Upsell typically suits early-stage and growth-mode teams based on its published review base (70 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Cart Spy: Live Carts & Replays and AI Personalisation & Upsell both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cart Spy: Live Carts & Replays" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
