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1. Listing metadata
Field-level data| Byte | Zigpoll Customer Surveys | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed | ||
| Last updated | — | — |
| Byte | Zigpoll Customer Surveys | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Post-purchase, NPS, on-site, email & SMS surveys. AI insights reveal what actually drives sales.
| Metric | Byte: Product Recommender Quiz | Zigpoll Customer Surveys |
|---|---|---|
| Rating | 4.4 ★ | ★ 5.0 ★ |
| Total reviews | 19 | ★ 548 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | 0 new | ★ 11 new |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2024 | Apr 2019 |
Based on the data on this page, Zigpoll Customer Surveys is the stronger choice for most Shopify App Store merchants — 5.0★ vs Byte: Product Recommender Quiz's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Byte: Product Recommender Quiz at Free plan available, Zigpoll Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Zigpoll Customer Surveys has the larger user base (548 reviews vs 19), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Byte: Product Recommender Quiz's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Zigpoll Customer Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — Byte: Product Recommender Quiz's 19-review base may include the workflow context that matches your specific use case better than Zigpoll Customer Surveys's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Byte: Product Recommender Quiz audit • Zigpoll Customer Surveys audit
| Keyword | Byte | Zigpoll Customer Surveys |
|---|---|---|
| product feedback | #30 | #3 |
| survey | #42 | #1 |
| survey quiz | #42 | #3 |
| conditional logic | #217 | #15 |
Not featured in any section recently.
| Signal | Byte | Zigpoll Customer Surveys |
|---|---|---|
| Average rating | 4.4 ★ (19) | 5.0 ★ (548) |
| Rating distribution | 585% 45% 35% 25% 10% | 598% 41% 30% 20% 10% |
| Reviews · last 7 days | +0 | +4 |
| Reviews · last 30 days | +0 | +11 |
| Reviews · last 90 days | +0 | +36 |
Both Byte: Product Recommender Quiz and Zigpoll Customer Surveys offer paid plans only. Byte: Product Recommender Quiz starts at Free plan available; Zigpoll Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Zigpoll Customer Surveys has the higher average rating (5.0★ from 548 reviews) compared to Byte: Product Recommender Quiz (4.4★ from 19 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Zigpoll Customer Surveys holds the higher average rating (5.0★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Zigpoll Customer Surveys has the deeper published review base (548 vs 19), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Byte: Product Recommender Quiz typically suits early-stage and growth-mode teams based on its published review base (19 reviews). Zigpoll Customer Surveys typically suits early-stage and growth-mode teams based on its published review base (548 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
My complaint helped me get the right tip, and now things are working—for now. I’m desperate to get support for two days. No response. I’ve used it for some time in my old shop and it worked fine. Now it’s full of bugs, and the integration is finally not working. So what’s going on?
App says I can choose the free for life plan, but then tells me I'll be billed for usage?? It's not free then. Please update your information. Will not use as was falsely advertised as a Free plan avalable
We are an online parts seller, so having a product recommender that has 100% accuracy is really important as our products only work with specific appliance models. This was the only app that had a functioning dynamic recommendation engine that worked as promised. The support provided far exceeded expectations. In order
The app is working correctly after 2 months of bugs. Now we like the app and think it's great for customization of your own quizzes.
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Migration support varies by app and category. Byte: Product Recommender Quiz and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Byte: Product Recommender Quiz" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which w
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.
