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1. Listing metadata
Field-level data| BOB | Horizon AI Chatbot | |
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| Description | ||
| Screenshots | images | images |
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| Last updated | — | — |
| BOB | Horizon AI Chatbot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Developer | ||
| Listed | ||
| Last updated | — | — |
AI chatbot for ecommerce stores that improves product discovery, customer support, and sales.
| Metric | BOB: WhatsApp Marketing + AI | Horizon AI Chatbot |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 81 | 0 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free trial available | From $5/month |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2023 | May 2026 |
Based on the data on this page, BOB: WhatsApp Marketing + AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs Horizon AI Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, BOB: WhatsApp Marketing + AI offers a free tier (Free trial available) while Horizon AI Chatbot starts at From $5/month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to BOB: WhatsApp Marketing + AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Horizon AI Chatbot's 0-review base may include the workflow context that matches your specific use case better than BOB: WhatsApp Marketing + AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: BOB: WhatsApp Marketing + AI audit • Horizon AI Chatbot audit
| Keyword | BOB | Horizon AI Chatbot |
|---|---|---|
| support chatbot | #33 | #222 |
| ai support chatbot | #57 | #220 |
| ai chatbot | #155 | #170 |
| ai chat | #119 | #214 |
| chatbot | #205 | #224 |
BOB: WhatsApp Marketing + AI is the cheaper option — it offers a free plan (Free trial available). Horizon AI Chatbot starts at From $5/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. BOB: WhatsApp Marketing + AI does carry the larger published review base (81 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. BOB: WhatsApp Marketing + AI has the deeper published review base (81 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
BOB: WhatsApp Marketing + AI typically suits early-stage and growth-mode teams based on its published review base (81 reviews). Horizon AI Chatbot typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. BOB: WhatsApp Marketing + AI and Horizon AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Horizon AI Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
