Horizon AI Chatbot is the #101 ranked faq app on Shopify, priced from $5/month, as of Sep 5, 2026.
Horizon AI Chatbot is a Shopify App Store app by YBM Labs, launched May 2026.
AppRanks data: Horizon AI Chatbot ranks #101 in FAQ on Shopify App Store, placing it in the top 73% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Horizon AI Chatbot is a newly-listed Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Published by YBM Labs — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (From $5/month) — evaluation requires committing payment details
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See Horizon AI Chatbot's alternatives ranked by audit score, rating, and review velocity.
About Horizon AI Chatbot
How Horizon AI Chatbot works
Horizon is an AI chatbot for Shopify stores that helps customers discover products, get instant support, and shop with more confidence. It learns directly from your product catalog, descriptions, FAQs, and store policies, so it can answer questions accurately without manual setup.
Shoppers can ask things like “show me shoes under ₹3000” or “is this available in black?” Horizon is multilingual, integrates securely with Shopify, and helps turn browsing into buying.
Screenshots
Key features
- Helps shoppers discover products by asking questions in chat and captures intent
- Connects with Shopify and uses real time product and store data securely
- Answers order, shipping, return, and product questions instantly
- Complete customizable, learns from your catalog, descriptions, and policies
- Supports multiple languages for global customers and regions
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI GenerationGenerate content and responses using advanced AI algorithms.niche
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Custom URL ConfigurationSet up custom URLs for specific pages or products in your store.niche
- EncryptionUse encryption techniques to secure data and communications.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Markdown SupportUse Markdown for easy text formatting and styling.niche
- Mobile Responsive DesignEnsure your site is mobile-friendly and adapts to all devices.common
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.common
- Single Team Member AccessAllow access for a single team member to manage the account.niche
- Translation ServicesTranslate your store content into different languages.niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Product DiscoveryProvide tools that help customers discover new products effortlessly.niche
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.common
Pricing plans
Starter5/month
|
Growth19.99/month
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Most popular Pro49.99/month
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Category rankings
As of Sep 5, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Horizon AI Chatbot ranks for 19 keywords across Shopify App Store. Here are the top 3:
- Rank #91
- 2.chatboxRank #106
- Rank #184
Competitors & alternatives
Horizon AI Chatbot doesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is Horizon AI Chatbot?
Horizon AI Chatbot is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by YBM Labs.
Is Horizon AI Chatbot free?
Horizon AI Chatbot does not offer a permanent free plan on Shopify. Pricing starts at 5, and the listed tiers are Starter, Growth, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Horizon AI Chatbot?
Horizon AI Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does Horizon AI Chatbot rank on Shopify?
Horizon AI Chatbot currently sits at position #101 in the FAQ category on Shopify. That places it in the top 72% of 140 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.