Side-by-side comparison · 24 data points
Increase your average order value with offering bundles, gifts, and applying volume discounts!
| Kaching Bundles App & Upsells | Detective FAQ Chat & Helpdesk | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.
| Metric | Kaching Bundles App & Upsells | Detective FAQ Chat & Helpdesk |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | ★ 5.9k | 16 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | ★ 5 | 3 |
| Featured placements | 5 | — |
| Languages | 9 supported | 1 supported |
| Listed since | Aug 2022 | May 2020 |
Kaching Bundles App & Upsells edges out Detective FAQ Chat & Helpdesk on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Kaching Bundles App & Upsells at Free to install, Detective FAQ Chat & Helpdesk at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Kaching Bundles App & Upsells has the larger user base (5,865 reviews vs 16), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Detective FAQ Chat & Helpdesk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Kaching Bundles App & Upsells; mid-market and enterprise merchants with specific feature requirements should evaluate both — Detective FAQ Chat & Helpdesk's 16-review base may include the workflow context that matches your specific use case better than Kaching Bundles App & Upsells's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Kaching Bundles App & Upsells audit • Detective FAQ Chat & Helpdesk audit
| Listed |
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| Last updated | — | — |
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| Keyword | Kaching Bundles App & Upsells | Detective FAQ Chat & Helpdesk |
|---|---|---|
| customer support | #4 | #183 |
Not featured in any section recently.
Both Kaching Bundles App & Upsells and Detective FAQ Chat & Helpdesk offer paid plans only. Kaching Bundles App & Upsells starts at Free to install; Detective FAQ Chat & Helpdesk starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Kaching Bundles App & Upsells has the higher average rating (5.0★ from 5,865 reviews) compared to Detective FAQ Chat & Helpdesk (4.8★ from 16 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Kaching Bundles App & Upsells holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Kaching Bundles App & Upsells has the deeper published review base (5,865 vs 16), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Kaching Bundles App & Upsells typically suits established teams with steady usage based on its published review base (5,865 reviews). Detective FAQ Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (16 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Kaching Bundles App & Upsells and Detective FAQ Chat & Helpdesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Detective FAQ Chat & Helpdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
