Detective FAQ Chat & Helpdesk for Shopify
- Category rank
- #54 in FAQ
- Price
- Free plan
- Listing audit
- 81/100
Detective FAQ Chat & Helpdesk is a Shopify App Store app by Trinity River Software, launched May 2020. With a rating of 4.8★ from 17 reviews, it currently ranks #54 in the FAQ category.
Detective FAQ Chat & Helpdesk is the #54 ranked FAQ app on Shopify, with a 4.8 average rating from 17 reviews, with a free plan available, as of Nov 4, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 4, 2026
Detective FAQ Chat & Helpdesk ranks #54 of 162 in FAQ on Shopify. It holds a 4.8★ average from 17 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Shopify since 2020
Cons
- −Only 17 reviews — the average can still move with a few new ratings
About Detective FAQ Chat & Helpdesk
How Detective FAQ Chat & Helpdesk works
Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.
Screenshots





