Side-by-side comparison · 24 data points
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
| Bizrate Customer Feedback | Loox ‑ Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Convert more shoppers with visual product reviews, superpowered by AI
| Metric | Bizrate Customer Feedback | Loox ‑ Product Reviews App |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 14 | ★ 9.6k |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 5 |
| Review velocity (30d) | — | 411 new |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2023 | Oct 2015 |
Bizrate Customer Feedback and Loox ‑ Product Reviews App are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Bizrate Customer Feedback at Free, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Loox ‑ Product Reviews App has the larger user base (9,601 reviews vs 14), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Bizrate Customer Feedback's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Bizrate Customer Feedback audit • Loox ‑ Product Reviews App audit
| Keyword | Bizrate Customer Feedback | Loox ‑ Product Reviews App |
|---|---|---|
| customer service ai | #65 | #86 |
| ai customer service | #93 | #108 |
| product feedback | #81 | #121 |
| reviews | #222 | #3 |
| reviews app | #224 | #3 |
Not featured in any section recently.
| Signal | Bizrate Customer Feedback | Loox ‑ Product Reviews App |
|---|---|---|
| Average rating | 5.0 ★ (14) | 4.9 ★ (9.6k) |
| Rating distribution | 5— 4— 3— 2— 1— | 594% 44% 31% 20% 11% |
| Reviews · last 7 days | — | +70 |
| Reviews · last 30 days | — | +411 |
| Reviews · last 90 days | — | +1.1k |
No reviews yet.
Both Bizrate Customer Feedback and Loox ‑ Product Reviews App offer paid plans only. Bizrate Customer Feedback starts at Free; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Bizrate Customer Feedback (5.0★, 14 reviews) and Loox ‑ Product Reviews App (4.9★, 9,601 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Bizrate Customer Feedback holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Loox ‑ Product Reviews App has the deeper published review base (9,601 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Bizrate Customer Feedback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). Loox ‑ Product Reviews App typically suits established teams with steady usage based on its published review base (9,601 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
voorlopig geen problemen
Migration support varies by app and category. Bizrate Customer Feedback and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bizrate Customer Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
