Side-by-side comparison · 24 data points
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
| Bizrate Customer Feedback | Shopify Flow | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Shopify Flow is your automation and integration platform for ecommerce.
| Metric | Bizrate Customer Feedback | Shopify Flow |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 14 | ★ 14k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Listed features | ★ 5 | 3 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 902 new |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2023 | Sep 2017 |
Bizrate Customer Feedback edges out Shopify Flow on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Bizrate Customer Feedback at Free plan available, Shopify Flow at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Shopify Flow has the larger user base (13,910 reviews vs 14), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Bizrate Customer Feedback's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Bizrate Customer Feedback; mid-market and enterprise merchants with specific feature requirements should evaluate both — Shopify Flow's 13,910-review base may include the workflow context that matches your specific use case better than Bizrate Customer Feedback's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Bizrate Customer Feedback audit • Shopify Flow audit
| Keyword | Bizrate Customer Feedback | Shopify Flow |
|---|---|---|
| customer service automation | #119 | #207 |
| customer support automation | #146 | #220 |
Not featured in any section recently.
No tracked changes.
| Signal | Bizrate Customer Feedback | Shopify Flow |
|---|---|---|
| Average rating | 5.0 ★ (14) | 4.7 ★ (14k) |
| Rating distribution | 5— 4— 3— 2— 1— | 585% 49% 33% 21% 12% |
| Reviews · last 7 days | — | +212 |
| Reviews · last 30 days | — | +902 |
| Reviews · last 90 days | — | +2.7k |
No reviews yet.
Both Bizrate Customer Feedback and Shopify Flow offer paid plans only. Bizrate Customer Feedback starts at Free plan available; Shopify Flow starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Bizrate Customer Feedback has the higher average rating (5.0★ from 14 reviews) compared to Shopify Flow (4.7★ from 13,910 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Bizrate Customer Feedback holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Shopify Flow has the deeper published review base (13,910 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Bizrate Customer Feedback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). Shopify Flow typically suits established teams with steady usage based on its published review base (13,910 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Bizrate Customer Feedback and Shopify Flow both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bizrate Customer Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Só falta mesmo integação a chatGPT e outras ferramentas, mas é excelente.