Is BetterFeedback AI Surveys or Zigpoll Customer Surveys cheaper?

Both BetterFeedback AI Surveys and Zigpoll Customer Surveys offer a free plan. BetterFeedback AI Surveys lists no paid plan with a published price; Zigpoll Customer Surveys lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Should I choose BetterFeedback AI Surveys or Zigpoll Customer Surveys?

AppRanks cannot separate these two on rating, because neither publishes one. Zigpoll Customer Surveys does carry the larger published review base (595 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, BetterFeedback AI Surveys or Zigpoll Customer Surveys?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Zigpoll Customer Surveys has more published reviews to read for user-reported install experience (595 vs 0).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: BetterFeedback AI Surveys has 0 published reviews; Zigpoll Customer Surveys has 595 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between BetterFeedback AI Surveys and Zigpoll Customer Surveys?

Migration support varies by app and category. BetterFeedback AI Surveys and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from BetterFeedback AI Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

BetterFeedback AI Surveys vs Zigpoll Customer Surveys

Side-by-side comparison

BetterFeedback AI Surveys

No rating yet

The AI post-purchase survey that asks follow-up questions. Learn why customers buy, not just what.

shopifyFree plan available

Change

New comparison

Zigpoll Customer Surveys

5.0·595reviews

Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.

shopifyFree plan available

Change

At a glance

9 metrics · ★ = leads on this metric

Feature comparison between BetterFeedback AI Surveys and Zigpoll Customer Surveys
Metric	BetterFeedback AI Surveys	Zigpoll Customer Surveys
Rating	—	5.0 ★
Total reviews	0	595
Free plan	Yes	Yes
Pricing	Free plan available	Free plan available
Pricing tiers	3 tiers	★ 4 tiers
Listed features	5	5
Featured placements	—	4

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, Zigpoll Customer Surveys leads on more dimensions (3 vs 1). Pick BetterFeedback AI Surveys if one of the points where it leads is what you need.

Where BetterFeedback AI Surveys leads

Lists GDPR compliance in its marketplace category features; Zigpoll Customer Surveys doesn't.

Where Zigpoll Customer Surveys leads

More published reviews: 595 vs 0.
Ranks higher in Survey: #3 vs #142 of 195.
Lists Abandoned cart, Activity tracking and Analytics (+22 more) in its marketplace category features; BetterFeedback AI Surveys doesn't.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: BetterFeedback AI Surveys audit • Zigpoll Customer Surveys audit

1. Listing metadata

Field-level data

Field	BetterFeedback AI Surveys	Zigpoll Customer Surveys
Tagline	“The AI post-purchase survey that asks follow-up questions. Learn why customers buy, not just what.”	“Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.”
Listing audit	84/100 listing audit	88/100 listing audit
Screenshots	4 images	8 images
Languages	English	English
Platforms	Shopify	Shopify
Developer	BetterFeedback

Languages	1 supported	1 supported

Listed since	May 2026	Apr 2019

Listed	May 27, 2026	April 23, 2019

Keyword	BetterFeedback AI Surveys	Zigpoll Customer Surveys
product feedback	#101	#2
survey	#121	#1
survey quiz	#137	#3

9. Quality signals

Reviews · velocity · latest sentiment

Signal	BetterFeedback AI Surveys	Zigpoll Customer Surveys
Average rating	—	5.0 ★ (595)
Rating distribution	5— 4— 3— 2— 1—	598% 41% 30% 20% 10%

5 latest reviews · each app

BetterFeedback AI Surveys

No reviews yet.

Zigpoll Customer Surveys

Aug 26, 2026
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Bionny · United States
Aug 26, 2026
NestGuard · Spain
Aug 26, 2026
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which w
Two Green Thumbs Miniature Garden Center · United States
Aug 24, 2026
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.

BetterFeedback AI Surveys vs Zigpoll Customer Surveys

BetterFeedback AI Surveys

Zigpoll Customer Surveys

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

BetterFeedback AI Surveys · 0 changes

Zigpoll Customer Surveys · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is BetterFeedback AI Surveys or Zigpoll Customer Surveys cheaper?

Should I choose BetterFeedback AI Surveys or Zigpoll Customer Surveys?

Which is faster to set up, BetterFeedback AI Surveys or Zigpoll Customer Surveys?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between BetterFeedback AI Surveys and Zigpoll Customer Surveys?

Track these apps' keyword rankings and listing changes

More popular comparisons

BetterFeedback AI Surveys vs Zigpoll Customer Surveys

BetterFeedback AI Surveys

Zigpoll Customer Surveys

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

BetterFeedback AI Surveys · 0 changes

Zigpoll Customer Surveys · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is BetterFeedback AI Surveys or Zigpoll Customer Surveys cheaper?

Should I choose BetterFeedback AI Surveys or Zigpoll Customer Surveys?

Which is faster to set up, BetterFeedback AI Surveys or Zigpoll Customer Surveys?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between BetterFeedback AI Surveys and Zigpoll Customer Surveys?

11. Other comparisons people make

vs BetterFeedback AI Surveys

vs Zigpoll Customer Surveys

Track these apps' keyword rankings and listing changes

More popular comparisons