Side-by-side comparison · 24 data points
Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget
| Focal Live Chat & Helpdesk | PageFly ✦ AI Page Builder | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
AI page builder for home, product, collection, landing, about and contact pages. No code.
| Metric | Focal Live Chat & Helpdesk | PageFly ✦ AI Page Builder |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 1 | ★ 5.9k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | — | 52 new |
| Languages | 1 supported | 9 supported |
| Listed since | Mar 2021 | Sep 2017 |
Focal Live Chat & Helpdesk and PageFly ✦ AI Page Builder are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Focal Live Chat & Helpdesk at Free plan available, PageFly ✦ AI Page Builder at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
PageFly ✦ AI Page Builder has the larger user base (5,897 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Focal Live Chat & Helpdesk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Focal Live Chat & Helpdesk audit • PageFly ✦ AI Page Builder audit
| Listed |
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| Last updated | — | — |
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| Keyword | Focal Live Chat & Helpdesk | PageFly ✦ AI Page Builder |
|---|---|---|
| ai helpdesk software | #141 | #100 |
| ai helpdesk | #149 | #111 |
Not featured in any section recently.
No tracked changes.
| Signal | Focal Live Chat & Helpdesk | PageFly ✦ AI Page Builder |
|---|---|---|
| Average rating | 5.0 ★ (1) | 4.9 ★ (5.9k) |
| Rating distribution | 5— 4— 3— 2— 1— | 593% 42% 31% 21% 13% |
| Reviews · last 7 days | — | +14 |
| Reviews · last 30 days | — | +52 |
| Reviews · last 90 days | — | +131 |
No reviews yet.
Both Focal Live Chat & Helpdesk and PageFly ✦ AI Page Builder offer paid plans only. Focal Live Chat & Helpdesk starts at Free plan available; PageFly ✦ AI Page Builder starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Focal Live Chat & Helpdesk (5.0★, 1 reviews) and PageFly ✦ AI Page Builder (4.9★, 5,897 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Focal Live Chat & Helpdesk holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. PageFly ✦ AI Page Builder has the deeper published review base (5,897 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Focal Live Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (1 reviews). PageFly ✦ AI Page Builder typically suits established teams with steady usage based on its published review base (5,897 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
I had a wonderful experience with PageFly and couldn’t be happier with the landing page the team helped me build. The design team did an amazing job bringing my ideas to life and paying attention to every detail. A special shoutout to Eli for the excellent live chat support always helpful, patient, and quick to assist
The app is good. I had a problem with some of my products not loading correctly and Eli was incredibly kind and helpful. He solved the problem quickly and was very efficient. I can only hope if I have another snafu that I'll be connected with him again because he was VERY helpful!!! Thanks Eli!
Migration support varies by app and category. Focal Live Chat & Helpdesk and PageFly ✦ AI Page Builder both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Focal Live Chat & Helpdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
