Focal Live Chat & Helpdesk vs Hulk Contact Form Builder

Side-by-side comparison

Focal Live Chat & Helpdesk

5.0·1reviews

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

shopifyFree plan available

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New comparison

Hulk Contact Form Builder

4.9·2kreviews

Build unlimited forms with custom fields easily for contact forms or surveys using Form Builder.

Built for ShopifyshopifyFree plan available

Change

At a glance

10 metrics · ★ = leads on this metric

Feature comparison between Focal Live Chat & Helpdesk and Hulk Contact Form Builder
Metric	Focal Live Chat & Helpdesk	Hulk Contact Form Builder
Rating	★ 5.0 ★	4.9 ★
Total reviews	1	★ 2k
Free plan	Yes	Yes
Pricing	Free plan available	Free plan available
Built for Shopify	—	★ Yes
Pricing tiers	—	3 tiers
Listed features	5

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, Hulk Contact Form Builder leads on more dimensions (3 vs 0). Pick Focal Live Chat & Helpdesk if one of the points where it leads is what you need.

Where Hulk Contact Form Builder leads

More published reviews: 2,047 vs 1.
Available in more languages: 20 vs 1.
Ranks higher in Form: #5 vs #126 of 238.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Focal Live Chat & Helpdesk audit • Hulk Contact Form Builder audit

1. Listing metadata

Field-level data

Field	Focal Live Chat & Helpdesk	Hulk Contact Form Builder
Tagline	“Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget”	“Build unlimited forms with custom fields easily for contact forms or surveys using Form Builder.”
Listing audit	78/100 listing audit	95/100 listing audit
Screenshots	6 images	5 images
Languages	English	DanishGermanEnglishSpanishFinnish+15 more
Platforms	Shopify	Shopify
Developer	Focal Software, Inc

Featured placements	—	4

Languages	1 supported	20 supported

Listed since	Mar 2021	Aug 2017

Listed	March 11, 2021	August 11, 2017

6. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Focal Live Chat & Helpdesk	Hulk Contact Form Builder
contact us form	Not ranked	#1
form builder	Not ranked	#2
contact form builder	Not ranked	#2
live chat helpdesk	#19	Not ranked
help desk	#29	Not ranked

9. Quality signals

Reviews · velocity · latest sentiment

Signal	Focal Live Chat & Helpdesk	Hulk Contact Form Builder
Average rating	5.0 ★ (1)	4.9 ★ (2k)

5 latest reviews · each app

Focal Live Chat & Helpdesk

Review text isn't collected for this app yet (1 reviews on the marketplace).

Hulk Contact Form Builder

Nov 11, 2026
Kaki Desserts · Hong Kong SAR
Nov 11, 2026
LOFT BRAND · Portugal
Nov 8, 2026
Tiong Hoe Specialty Coffee · Singapore
Nov 8, 2026
The support team was super responsive and help create custom code for a form within a hour.
Northside Marine · Australia
Nov 6, 2026
Very helpful support from a real human. Danna gave me different ways to trouble shoot my issues. She was also prompt and patient with responses.
Alissa Fine Arts · United States

Frequently asked

Common questions about this comparison

Is Focal Live Chat & Helpdesk or Hulk Contact Form Builder cheaper?

Both Focal Live Chat & Helpdesk and Hulk Contact Form Builder offer a free plan. Focal Live Chat & Helpdesk lists no paid plan with a published price; Hulk Contact Form Builder lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Which has better reviews, Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Focal Live Chat & Helpdesk (5.0★, 1 reviews) and Hulk Contact Form Builder (4.9★, 2,047 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Focal Live Chat & Helpdesk holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Hulk Contact Form Builder has more published reviews to read for user-reported install experience (2,047 vs 1).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Focal Live Chat & Helpdesk has 1 published reviews; Hulk Contact Form Builder has 2,047 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Focal Live Chat & Helpdesk and Hulk Contact Form Builder?

Migration support varies by app and category. Focal Live Chat & Helpdesk and Hulk Contact Form Builder both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Focal Live Chat & Helpdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Focal Live Chat & Helpdesk vs Hulk Contact Form Builder

Focal Live Chat & Helpdesk

Hulk Contact Form Builder

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

Focal Live Chat & Helpdesk · 0 changes

Hulk Contact Form Builder · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is Focal Live Chat & Helpdesk or Hulk Contact Form Builder cheaper?

Which has better reviews, Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Should I choose Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Which is faster to set up, Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between Focal Live Chat & Helpdesk and Hulk Contact Form Builder?

Track these apps' keyword rankings and listing changes

More popular comparisons

Focal Live Chat & Helpdesk vs Hulk Contact Form Builder

Focal Live Chat & Helpdesk

Hulk Contact Form Builder

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

Focal Live Chat & Helpdesk · 0 changes

Hulk Contact Form Builder · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is Focal Live Chat & Helpdesk or Hulk Contact Form Builder cheaper?

Which has better reviews, Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Should I choose Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Which is faster to set up, Focal Live Chat & Helpdesk or Hulk Contact Form Builder?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between Focal Live Chat & Helpdesk and Hulk Contact Form Builder?

11. Other comparisons people make

vs Focal Live Chat & Helpdesk

vs Hulk Contact Form Builder

Track these apps' keyword rankings and listing changes

More popular comparisons