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Field-level data| Attentive | Privy ‑ | |
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| Attentive | Privy ‑ | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Metric | Attentive: AI‑led Email &SMS | Privy ‑ Email, SMS & Pop Ups |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.5 ★ |
| Total reviews | 113 | ★ 4k |
| Free plan | ★ Yes | — |
| Pricing | ★ Free to install | From $24/month |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | 1 |
| Languages | 1 supported | 4 supported |
| Listed since | Jul 2020 | Jun 2015 |
Attentive: AI‑led Email &SMS edges out Privy ‑ Email, SMS & Pop Ups on rating (4.7★ vs 4.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, Attentive: AI‑led Email &SMS offers a free tier (Free to install) while Privy ‑ Email, SMS & Pop Ups starts at From $24/month. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Privy ‑ Email, SMS & Pop Ups has the larger user base (4,031 reviews vs 113), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Attentive: AI‑led Email &SMS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Attentive: AI‑led Email &SMS; mid-market and enterprise merchants with specific feature requirements should evaluate both — Privy ‑ Email, SMS & Pop Ups's 4,031-review base may include the workflow context that matches your specific use case better than Attentive: AI‑led Email &SMS's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Attentive: AI‑led Email &SMS audit • Privy ‑ Email, SMS & Pop Ups audit
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| Keyword | Attentive | Privy ‑ |
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| email sms | #5 | #9 |
| #17 | #19 | |
| message | #17 | #24 |
No tracked changes.
| Signal | Attentive | Privy ‑ |
|---|---|---|
| Average rating | 4.7 ★ (113) | 4.5 ★ (4k) |
| Rating distribution | 587% 43% 30% 23% 18% | 5— 4— 3— 2— 1— |
Attentive: AI‑led Email &SMS is the cheaper option — it offers a free plan (Free to install). Privy ‑ Email, SMS & Pop Ups starts at From $24/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Attentive: AI‑led Email &SMS has the higher average rating (4.7★ from 113 reviews) compared to Privy ‑ Email, SMS & Pop Ups (4.5★ from 4,031 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Attentive: AI‑led Email &SMS fits better if you prioritize rating consistency; Privy ‑ Email, SMS & Pop Ups is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Privy ‑ Email, SMS & Pop Ups has more onboarding documentation maturity (4,031 reviews vs 113), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Attentive: AI‑led Email &SMS typically suits early-stage and growth-mode stores based on its review-base composition (113 reviews). Privy ‑ Email, SMS & Pop Ups aligns more with early-stage and growth-mode stores (4,031 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds. But ho
The team has been great to work with. I’ve been with them for years, and they’ve been consistently responsive. Luke has taken good care of us
Great platform for growing SMS revenue through campaigns and flow. Team is very supportive for any issues and helps plan out future campaigns. Easy to use and make changes quickly
We use Attentive for newsletters and journeys across both of our brands, and we couldn’t recommend them more. The platform is really easy to use, understand, and navigate, which makes managing campaigns and automations straightforward. Performance has been strong, and we’ve seen great results from our SMS activity. Our
We've been using Attentive for around a year now, starting with SMS, then moving our emails over too. It's super user-friendly, and any issues we have faced have been quickly resolved thanks to our account manager and the White Glove support team. Our account manager Maya always goes above and beyond, providing excelle
No reviews yet.
Migration support varies by app and category. Attentive: AI‑led Email &SMS and Privy ‑ Email, SMS & Pop Ups both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Attentive: AI‑led Email &SMS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
