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Field-level data| Attentive | Privy ‑ | |
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| Attentive | Privy ‑ | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Developer | ||
| Listed | ||
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| Metric | Attentive: AI‑led Email &SMS | Privy ‑ Email, SMS & Pop Ups |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.5 ★ |
| Total reviews | 112 | ★ 4.2k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | 1 |
| Review velocity (30d) | — | 0 new |
| Languages | 1 supported | 4 supported |
| Listed since | Jul 2020 | Jun 2015 |
Attentive: AI‑led Email &SMS edges out Privy ‑ Email, SMS & Pop Ups on rating (4.7★ vs 4.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Attentive: AI‑led Email &SMS at Free to install, Privy ‑ Email, SMS & Pop Ups at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Privy ‑ Email, SMS & Pop Ups has the larger user base (4,226 reviews vs 112), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Attentive: AI‑led Email &SMS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Attentive: AI‑led Email &SMS; mid-market and enterprise merchants with specific feature requirements should evaluate both — Privy ‑ Email, SMS & Pop Ups's 4,226-review base may include the workflow context that matches your specific use case better than Attentive: AI‑led Email &SMS's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Attentive: AI‑led Email &SMS audit • Privy ‑ Email, SMS & Pop Ups audit
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| Keyword | Attentive | Privy ‑ |
|---|---|---|
| email sms | #41 | #91 |
| #17 | #19 | |
| messages | #18 | #24 |
| message | #18 | #24 |
| instagram agent | #79 | #170 |
No tracked changes.
| Signal | Attentive | Privy ‑ |
|---|---|---|
| Average rating | 4.7 ★ (112) | 4.5 ★ (4.2k) |
| Rating distribution | 587% 43% 30% 23% 18% | 572% 46% 33% 24% 115% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +2 |
Both Attentive: AI‑led Email &SMS and Privy ‑ Email, SMS & Pop Ups offer paid plans only. Attentive: AI‑led Email &SMS starts at Free to install; Privy ‑ Email, SMS & Pop Ups starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Attentive: AI‑led Email &SMS has the higher average rating (4.7★ from 112 reviews) compared to Privy ‑ Email, SMS & Pop Ups (4.5★ from 4,226 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Attentive: AI‑led Email &SMS holds the higher average rating (4.7★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Privy ‑ Email, SMS & Pop Ups has the deeper published review base (4,226 vs 112), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Attentive: AI‑led Email &SMS typically suits early-stage and growth-mode teams based on its published review base (112 reviews). Privy ‑ Email, SMS & Pop Ups typically suits early-stage and growth-mode teams based on its published review base (4,226 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds. But ho
The team has been great to work with. I’ve been with them for years, and they’ve been consistently responsive. Luke has taken good care of us
Great platform for growing SMS revenue through campaigns and flow. Team is very supportive for any issues and helps plan out future campaigns. Easy to use and make changes quickly
We use Attentive for newsletters and journeys across both of our brands, and we couldn’t recommend them more. The platform is really easy to use, understand, and navigate, which makes managing campaigns and automations straightforward. Performance has been strong, and we’ve seen great results from our SMS activity. Our
We've been using Attentive for around a year now, starting with SMS, then moving our emails over too. It's super user-friendly, and any issues we have faced have been quickly resolved thanks to our account manager and the White Glove support team. Our account manager Maya always goes above and beyond, providing excelle
We've had a great experience using Privy to grow our email list and improve customer engagement. The pop-up builder is easy to use, and setting up campaigns like welcome discounts, exit intent offers, and abandoned cart recovery was surprisingly straightforward. We also appreciate having email, SMS, and popups in one p
I originally signed up for a monthly plan of $15 to create a pop-up. Without knowing, I have been charged $45 monthly for my users which don't have anything to do with the use of the app. This is absolutely absurd.
Migration support varies by app and category. Attentive: AI‑led Email &SMS and Privy ‑ Email, SMS & Pop Ups both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Attentive: AI‑led Email &SMS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Excelente servicio.
Super available and ready to help with expertise..AND... it's a real person on the other end! The best.
Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.
