AskEase vs Gladly

Our app enhances the Shopify shopping experience by allowing customers to ask questions directly on product pages, ensuring quick and effective communication. This real-time interaction boosts customer confidence, reduces returns, and increases conversion rates. Merchants can customize the query form and email settings to align with their brand. The app also maintains conversation history, fostering ongoing customer relationships and loyalty.

Gladly is an AI shopping assistant that helps shoppers find the right product, compare options, and check out without leaving the chat. Gladly remembers every conversation, so when a shopper asks about an order or comes back months later, it already knows what they bought and what they like. It connects to your Shopify catalog and orders, handles post-purchase questions like order status and returns, and brings in your team with full context when a person needs to step in.