Side-by-side comparison · 24 data points
LiveChatAI: 24/7 AI Agent Chatbot + Live Chat + WhatsApp to resolve customer queries faster
| AI Support Chatbot & Whatsapp | Prefixbox AI Search & Filter | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
AI search, AI chat, product filters & search bar to boost CR with smart product search & discovery
| Metric | AI Support Chatbot & Whatsapp | Prefixbox AI Search & Filter |
|---|---|---|
| Rating | 3.0 ★ | ★ 5.0 ★ |
| Total reviews | 2 | ★ 59 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2025 | Dec 2023 |
Based on the data on this page, Prefixbox AI Search & Filter is the stronger choice for most Shopify App Store merchants — 5.0★ vs AI Support Chatbot & Whatsapp's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: AI Support Chatbot & Whatsapp at Free plan available, Prefixbox AI Search & Filter at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Prefixbox AI Search & Filter; mid-market and enterprise merchants with specific feature requirements should evaluate both — AI Support Chatbot & Whatsapp's 2-review base may include the workflow context that matches your specific use case better than Prefixbox AI Search & Filter's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AI Support Chatbot & Whatsapp audit • Prefixbox AI Search & Filter audit
| Keyword | AI Support Chatbot & Whatsapp | Prefixbox AI Search & Filter |
|---|---|---|
| ai support chatbot | #2 | #237 |
| ai chat | #240 | #24 |
| chat | #206 | #71 |
| chatbot ai | #85 | #239 |
| ai chat support | #100 | #234 |
Both AI Support Chatbot & Whatsapp and Prefixbox AI Search & Filter offer paid plans only. AI Support Chatbot & Whatsapp starts at Free plan available; Prefixbox AI Search & Filter starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Prefixbox AI Search & Filter has the higher average rating (5.0★ from 59 reviews) compared to AI Support Chatbot & Whatsapp (3.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Prefixbox AI Search & Filter holds the higher average rating (5.0★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Prefixbox AI Search & Filter has the deeper published review base (59 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
AI Support Chatbot & Whatsapp typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Prefixbox AI Search & Filter typically suits early-stage and growth-mode teams based on its published review base (59 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. AI Support Chatbot & Whatsapp and Prefixbox AI Search & Filter both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AI Support Chatbot & Whatsapp" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
