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1. Listing metadata
Field-level data| Ai Samy | BOB | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Ai Samy | BOB | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Ai Samy: Helpdesk & AI Chatbot | BOB: WhatsApp Marketing + AI |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 83 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 1 tier |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | Oct 2023 |
Based on the data on this page, BOB: WhatsApp Marketing + AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs Ai Samy: Helpdesk & AI Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Ai Samy: Helpdesk & AI Chatbot at Free trial available, BOB: WhatsApp Marketing + AI at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to BOB: WhatsApp Marketing + AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Ai Samy: Helpdesk & AI Chatbot's 0-review base may include the workflow context that matches your specific use case better than BOB: WhatsApp Marketing + AI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Ai Samy: Helpdesk & AI Chatbot audit • BOB: WhatsApp Marketing + AI audit
| Keyword | Ai Samy | BOB |
|---|---|---|
| automated customer support | #53 | #95 |
| ai support chatbot | #199 | #57 |
| support chatbot | #240 | #33 |
| ai helpdesk software | #92 | #233 |
| ai helpdesk | #97 | #229 |
No tracked changes.
Both Ai Samy: Helpdesk & AI Chatbot and BOB: WhatsApp Marketing + AI offer paid plans only. Ai Samy: Helpdesk & AI Chatbot starts at Free trial available; BOB: WhatsApp Marketing + AI starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Ai Samy: Helpdesk & AI Chatbot fits better if you prioritize broader integrations; BOB: WhatsApp Marketing + AI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. BOB: WhatsApp Marketing + AI has more onboarding documentation maturity (83 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Ai Samy: Helpdesk & AI Chatbot typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). BOB: WhatsApp Marketing + AI aligns more with early-stage and growth-mode stores (83 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Ai Samy: Helpdesk & AI Chatbot and BOB: WhatsApp Marketing + AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ai Samy: Helpdesk & AI Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
