Side-by-side comparison · 24 data points
AI form builder with file upload for contact form, order forms, survey forms, wholesale form & more
| FormCRM AI Custom Form Builder | Zigpoll Customer Surveys | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Metric | FormCRM AI Custom Form Builder | Zigpoll Customer Surveys |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 66 | ★ 523 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | ★ 3 |
| Review velocity (30d) | 9 new | ★ 13 new |
| Languages | 13 supported | 1 supported |
| Listed since | Sep 2024 | Apr 2019 |
FormCRM AI Custom Form Builder and Zigpoll Customer Surveys are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: FormCRM AI Custom Form Builder at Free plan available, Zigpoll Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Zigpoll Customer Surveys has the larger user base (523 reviews vs 66), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FormCRM AI Custom Form Builder's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FormCRM AI Custom Form Builder audit • Zigpoll Customer Surveys audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | FormCRM AI Custom Form Builder | Zigpoll Customer Surveys |
|---|---|---|
| product feedback | #7 | #3 |
| surveys | #10 | #1 |
| survey | #16 | #1 |
| customer service ai | #7 | #12 |
| feedback form | #31 | #1 |
| Signal | FormCRM AI Custom Form Builder | Zigpoll Customer Surveys |
|---|---|---|
| Average rating | 5.0 ★ (66) | 5.0 ★ (523) |
| Rating distribution | 5100% 40% 30% 20% 10% | 598% 41% 30% 20% 10% |
| Reviews · last 7 days | +4 | +3 |
| Reviews · last 30 days | +9 | +13 |
| Reviews · last 90 days | +16 | +45 |
Both FormCRM AI Custom Form Builder and Zigpoll Customer Surveys offer paid plans only. FormCRM AI Custom Form Builder starts at Free plan available; Zigpoll Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
FormCRM AI Custom Form Builder (5.0★, 66 reviews) and Zigpoll Customer Surveys (5.0★, 523 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. FormCRM AI Custom Form Builder fits better if you prioritize broader integrations; Zigpoll Customer Surveys is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Zigpoll Customer Surveys has more onboarding documentation maturity (523 reviews vs 66), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FormCRM AI Custom Form Builder typically suits early-stage and growth-mode stores based on its review-base composition (66 reviews). Zigpoll Customer Surveys aligns more with early-stage and growth-mode stores (523 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
We experienced an issue with the form not displaying properly, but they were incredibly helpful and kind throughout the process. The support was quick, efficient, and greatly appreciated. Thank you for the excellent assistance!
Had a minor issue connecting Mailchimp initially, but support resolved it fast and were super friendly throughout. The app itself is very intuitive, everything works exactly as expected now. Much appreciated!
I would recommend this for anyone wanting to create and use a professional form.
They were good and actively solved my issues, especially Adnan.
Great results so far, especially combined with the Shopify Flow app. Excited to discover more of what this form app can do
This app has exactly what my company needed for a post-purchase questionnaire. There was functionality I needed, so I contacted support and they were able to add it in under a week. Great customer service and great app.
Migration support varies by app and category. FormCRM AI Custom Form Builder and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FormCRM AI Custom Form Builder" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
great survey app
Excellent customer support!
Very easy to set up and provides great insights. Would definitely recommend it!
