Side-by-side comparison · 24 data points
Order tracking with branded tracking page, order lookup & AI estimated delivery dates.
| AfterShip Order Tracking | Wello | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | AfterShip Order Tracking | Wello: AI Chatbot & Live Chat |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.2k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Languages | 5 supported | 1 supported |
| Listed since | May 2012 | Jun 2026 |
Based on the data on this page, Wello: AI Chatbot & Live Chat is the stronger choice for most Shopify App Store merchants — 5.0★ vs AfterShip Order Tracking's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: AfterShip Order Tracking at Free to install, Wello: AI Chatbot & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. AfterShip Order Tracking has the larger user base (1,199 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Wello: AI Chatbot & Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Wello: AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — AfterShip Order Tracking's 1,199-review base may include the workflow context that matches your specific use case better than Wello: AI Chatbot & Live Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AfterShip Order Tracking audit • Wello: AI Chatbot & Live Chat audit
| Last updated | — | — |
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| Keyword | AfterShip Order Tracking | Wello |
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| order tracking | #4 | #35 |
Not featured in any section recently.
Both AfterShip Order Tracking and Wello: AI Chatbot & Live Chat offer paid plans only. AfterShip Order Tracking starts at Free to install; Wello: AI Chatbot & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Wello: AI Chatbot & Live Chat has the higher average rating (5.0★ from 5 reviews) compared to AfterShip Order Tracking (4.5★ from 1,199 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. AfterShip Order Tracking fits better if you prioritize broader integrations; Wello: AI Chatbot & Live Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. AfterShip Order Tracking has more onboarding documentation maturity (1,199 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
AfterShip Order Tracking typically suits early-stage and growth-mode stores based on its review-base composition (1,199 reviews). Wello: AI Chatbot & Live Chat aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. AfterShip Order Tracking and Wello: AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Wello: AI Chatbot & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
