Side-by-side comparison · 24 data points
Order tracking with branded tracking page, order lookup & AI estimated delivery dates.
| AfterShip Order Tracking | LiveChat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | AfterShip Order Tracking | LiveChat: AI live chat by Text |
|---|---|---|
| Rating | ★ 4.6 ★ | 4.4 ★ |
| Total reviews | ★ 1.5k | 49 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Languages | 5 supported | 1 supported |
| Listed since | May 2012 | Nov 2017 |
AfterShip Order Tracking edges out LiveChat: AI live chat by Text on rating (4.6★ vs 4.4★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: AfterShip Order Tracking at Free to install, LiveChat: AI live chat by Text at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
AfterShip Order Tracking has the larger user base (1,501 reviews vs 49), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LiveChat: AI live chat by Text's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to AfterShip Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — LiveChat: AI live chat by Text's 49-review base may include the workflow context that matches your specific use case better than AfterShip Order Tracking's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AfterShip Order Tracking audit • LiveChat: AI live chat by Text audit
| Last updated | — | — |
|---|
| Keyword | AfterShip Order Tracking | LiveChat |
|---|---|---|
| order lookup | #7 | #24 |
| order tracking | #5 | #114 |
| product recommendations | #94 | #211 |
| product recommender | #94 | #211 |
| product recommendation | #94 | #211 |
Not featured in any section recently.
Both AfterShip Order Tracking and LiveChat: AI live chat by Text offer paid plans only. AfterShip Order Tracking starts at Free to install; LiveChat: AI live chat by Text starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
AfterShip Order Tracking has the higher average rating (4.6★ from 1,501 reviews) compared to LiveChat: AI live chat by Text (4.4★ from 49 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
AfterShip Order Tracking holds the higher average rating (4.6★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AfterShip Order Tracking has the deeper published review base (1,501 vs 49), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
AfterShip Order Tracking typically suits early-stage and growth-mode teams based on its published review base (1,501 reviews). LiveChat: AI live chat by Text typically suits early-stage and growth-mode teams based on its published review base (49 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. AfterShip Order Tracking and LiveChat: AI live chat by Text both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiveChat: AI live chat by Text" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
