Adjudge vs Redo

Customers use your branded portal to request a refund or exchange for anything in your store, with price differences settled automatically. Every request gets an AI read from Claude (Anthropic): approve, reject, or escalate, with fraud signals like wardrobing and serial-returner patterns explained in plain English before you refund. Auto-approve is opt-in and threshold-gated, every decision is audit-logged, and you can override any call in one click. Return labels (EasyPost/Shippo) are US-only.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.