360 SMS App for vs NewEcom.AI — Salesforce

NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Side-by-side comparison · 24 data points

NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration

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Experience groundbreaking AI technology that changes the way people shop online. Now, customers can search and inquire about your brand and products using natural language, images, and even their voice.

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1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Experience groundbreaking AI technology that changes the way people shop online. Now, customers can search and inquire about your brand and products using natural language, images, and even their voice.”202 chars
Description	1182 / 2000 chars59% used	957 / 2000 chars48% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	NewEcom.ai Inc

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration
Rating	4.9 ★	—
Total reviews	1.3k	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 4 tiers
Listed features	★ 9	4
Languages	16 supported	1 supported
Listed since	May 2016	Nov 2024

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration audit

Listed	May 6, 2016	November 12, 2024

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration

Enhance Engagement Empower your shoppers to find exactly what they need through intuitive language, voice, or image searches. Make discovery effortless and personalized to their unique tastes.
Boost Confidence Real-time, detailed responses assure customers, reducing purchase hesitation.
Amplify Profitability Personalized recommendations increase conversion and basket size, positively impacting order
Customer Insights Unlock valuable insights and receive actionable recommendations for optimizing merchandising, product pages, branding, marketing, and SEO.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration
your customers	#1	Not ranked
whatsapp	#1	Not ranked
services automation	#1	Not ranked
natural and real	Not ranked	#4

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration

ShopSmart's AI-Shopping Assistant makes discovering, learning, and purchasing frictionless. Experience groundbreaking AI technology that changes the way people shop online by enabling natural language, image, and voice searches. Our AI Shopping Assistant accurately understands user queries and guides them through their purchase journey seamlessly. Boost confidence with real-time, detailed responses, reducing hesitation. Amplify profitability with personalized recommendations, and unlock valuable customer insights to optimize merchandising, marketing, and SEO. 1. Improving customers' engagement through a natural language shopping experience. 2. AI-Powered product recommendations that suit customers' taste and style. 3. Prevent abandonment: ease browsing, simply searches, accelerate matching. 4. Provide all the necessary information to make a confident decision. 5. Uncover invaluable customer insights, enhance product experiences with analytics

Top keywords

ai2×1.69%
assistant2×1.69%
customer2×1.69%
customer insights2×1.69%
customers'2×1.69%
experience2×1.69%
insights2×1.69%
language2×1.69%
natural

Frequently asked

Common questions about this comparison

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration cheaper?

Both 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration offer paid plans only. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid; NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,280 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration

1. Listing metadata

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration cheaper?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or NewEcom.AI - ShopSmart AI‑Powered eCommerce for PWA Headless Integration?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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